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Workflow & productivity

You're losing prospecting time to a habit you don't even notice

Filing a contact after you unlock it feels like nothing, a two-second trip and you're back. The research on what that habit actually costs says otherwise.
PUBLISHED:
September 2, 2026
Last updated:
Daniela Villegas
Growth Marketing Lead

Key Takeaways

Context switching has a real, measured cost: the APA cites research putting it as high as 40 percent of someone's productive time, and the cost rises with task complexity.

Prospecting is especially exposed to this, since filing a contact after unlocking it is a small switch repeated dozens of times a session.

Lando now saves each unlock into the list you name, a new list on the spot, or My Companies and People by default, right inside the same conversation, so filing a contact no longer means leaving it.

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You unlock a contact. Then you make a quick trip somewhere else, a tab, a CRM view, a different list screen, to make sure that person actually lands where they belong. It feels like nothing. That's exactly the problem: it's a context switch, and the research on what those cost has been around for two decades. It was never about sales specifically, which is exactly why it's so easy to miss here.

What context switching actually costs

Psychologists have been measuring this since the 1990s, well before "context switching" became a productivity buzzword. The American Psychological Association's research summary puts a number on it: psychologist David Meyer found that the brief mental blocks created by shifting between tasks can cost as much as 40 percent of someone's productive time. The cost isn't the seconds spent clicking into a different screen. It's the reconfiguration afterward, remembering where you were and getting back to full speed on the task you left.

That cost doesn't scale down just because the task is small. The APA's research found people lose time switching even between simple, predictable tasks, and the loss gets worse as the task you're returning to gets more complex or less familiar. Prospecting sits right in that danger zone: it's detailed, judgment-heavy work, and it's exactly the kind of task that punishes interruption.

Why this is especially expensive in prospecting

A normal session looks like this: review a profile, decide it's worth pursuing, unlock the contact, then go make sure they're filed somewhere you'll find them again. That last step feels quick. It isn't free. Multiply it by the dozens of contacts a rep might touch in a session, and a "quick trip" becomes a running tax on the exact work that's supposed to be moving fast.

Worse, the switch doesn't just cost time. It's also where contacts get lost. The rep who means to file someone in five minutes gets pulled into the next profile instead, and five minutes turns into never.

What changes when filing doesn't require leaving

Lando now saves a contact into a list the moment he unlocks it, without a separate trip anywhere. Tell him the list by name in the same conversation, and that's where the contact lands. No list in mind yet? Ask him to spin one up on the spot, still without leaving the thread you're already in.

Skip naming a list entirely, and Lando still won't lose the contact. It goes straight into My Companies and People automatically, so nothing sits unfiled waiting on a trip that may never happen. Every unlock gets logged too, which means the record of what's already been done travels with the contact instead of living in someone's memory.

It works the same way everywhere Lando shows up: the web app, or the LeadIQ Chrome Extension. The filing step disappears from the workflow instead of just getting faster.

See how Lando keeps prospecting moving without the extra trip. Explore Lando.