SmartAction by Capacity Employee Directory

Q: What is SmartAction by Capacity known for?

SmartAction by Capacity was founded in 2002. SmartAction by Capacity operates in the Software Development industry.

Q: How many employees does SmartAction by Capacity have currently?

SmartAction by Capacity has approximately 30 employees.

Q: Who are SmartAction by Capacity's key employees and leadership?

SmartAction by Capacity's key employees include: Executive Assistant To Chief Executive Officer: M. E., Vice President Of Customer Experience And Innovation: J. B..

Software DevelopmentMissouri, United States11-50 Employees

Since being acquired in 2024 by Capacity, the SmartAction LinkedIn page is inactive. Please stay connected with us at linkedin.com/company/teamcapacity.

SmartAction is now part of Capacity, an omnichannel support automation platform that helps clients drive down support costs, improve knowledge access, and increase efficiency with practical and generative AI. 

We offer solutions for intelligent virtual agents, employee enablement and agent assist, and process automation to nearly 20,000 companies worldwide.

Today, Capacity automates support over chat, SMS, voice, web, email, helpdesks, and more in one single platform. Learn more at capacity.com.

Find SmartAction by Capacity employees' phone numbers or email addresses

SmartAction by Capacity Global Highlights

North America
42

United States Of America
42

Asia
3

India
2
Russian Federation
1

Europe
1

Netherlands
1

SmartAction by Capacity's Leadership

J. B.
Vice President Of Customer Experience And Innovation
Mobile Phone
Email
M. E.
Executive Assistant To Chief Executive Officer
Mobile Phone
Email
E. S.
Director Of Accounting
Mobile Phone
Email
C. M.
Director Of Operations
Mobile Phone
Email
K. H.
Product Manager
Mobile Phone
Email
S. M.
Revenue Operations Manager
Mobile Phone
Email
R. E.
Quality Assurance Lead
Mobile Phone
Email
B. R.
Human Resources Manager
Mobile Phone
Email

SmartAction by Capacity Employee Metrics

100%

50%

0%

2026

2025

Engineering
Analytics
Program & Project Management
Sales
Business Development
Other
Accounting
Customer Success
Human Resources
Arts & Design
Business
Product Management

Contact profiles from SmartAction by Capacity

Name

Title

Contact Info

Location

Last Update

M. E.
Executive Assistant To Chief Executive Officer
Mobile Phone
Email
UNITED STATES
Oct 21, 2024
J. B.
Vice President Of Customer Experience And Innovation
Mobile Phone
Email
United StatesFlorida
Sep 28, 2023
E. S.
Director Of Accounting
Mobile Phone
Email
Nov 11, 2025
C. M.
Director Of Operations
Mobile Phone
Email
Oct 21, 2024
K. H.
Product Manager
Mobile Phone
Email
Nov 11, 2025
S. M.
Revenue Operations Manager
Mobile Phone
Email
United StatesTexas
Nov 11, 2025
R. E.
Quality Assurance Lead
Mobile Phone
Email
United States
Nov 11, 2025
B. R.
Human Resources Manager
Mobile Phone
Email
Oct 16, 2024
J. L.
Business Development Representative
Mobile Phone
Email
Nov 11, 2025
P. S.
Hr-Executive
Mobile Phone
Email
IndiaNCT
Aug 08, 2025

Frequently Asked Questions

What is SmartAction by Capacity known for?

SmartAction by Capacity was founded in 2002 operates in the Software Development industry. The company's main headquarters is located in University City, Missouri 63130 United States; you can contact the main corporate office by phone at

+1-310-776-****

. Explore SmartAction by Capacity's company overview page for more information.

What is SmartAction by Capacity's most common email format?

SmartAction by Capacity employees' email format typically follows the pattern of . Trying to find reliable and up-to-date employee contact data? Find more SmartAction by Capacity email formats with LeadIQ.

How many employees does SmartAction by Capacity have currently?

SmartAction by Capacity has approximately 30 employees as of February 2026. These team members are located across 3 continents, including North AmericaAsiaEurope.

Who are SmartAction by Capacity's key employees and leadership?

As of February 2026, SmartAction by Capacity's key employees include:

Vice President Of Customer Experience And Innovation: J. B.
Executive Assistant To Chief Executive Officer: M. E.
Director Of Accounting: E. S.
Director Of Operations: C. M.
Product Manager: K. H.

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