EPX: EPERFORMAX CONTACT CENTERS
Outsourcing and Offshoring ConsultingMetro Manila, Philippines1001-5000 Employees
ePerformax is a contact center and business process outsourcing provider that delivers omnichannel customer service and support to a select group of Fortune 1000 companies and their customers. Founded as one of the Philippines' first contact centers in 2002, it now operates across three sites and a provincial recruiting and training center to support a sizable workforce. The company handles interactions across phone, email, chat, social media, and messaging, offering services that span customer service, technical and product support, billing, and related functions. In the outsourcing and offshoring industry, ePerformax positions itself as a partner that translates client objectives into measurable performance indicators, supported by a focus on training, continuous learning, and a customer-focused approach. Its client industries include wireless and telecommunications, financial services, digital payments, e-commerce, travel, and healthcare. Based in Metro Manila, Philippines, the company has been recognized in 2017 as a best place to work.