Market Leadership Transcom is recognized as a leader in customer experience management and service provision within the EMEA region, demonstrated by recent awards from Everest Group, ISG, and Gartner. This positions them as a trusted partner for companies seeking top-tier CX solutions.

Innovative Edge The company has been acknowledged for innovative AI projects and cutting-edge approaches to customer service, showcasing their commitment to digital transformation and future-ready solutions, making them an appealing partner for brands investing in CX innovation.

Global Presence With over 33,000 employees operating across 90 contact centers and remote networks in 28 countries, Transcom offers extensive geographic reach. This allows potential clients to scale their customer support operations globally with a single provider.

Financial Stability Transcom's revenues range between $500 million and $1 billion, indicating a robust financial position that can support large-scale, long-term outsourcing contracts, especially appealing to enterprise-level organizations.

Client Focus Serving over 300 clients including disruptive e-commerce, fintech, and technology companies, Transcom has experience working with innovative sectors. This expertise can be leveraged to target similar high-growth clients seeking advanced CX services.