Transcom Email Format
Outsourcing and Offshoring ConsultingStockholm, Sweden10001+ Employees
Transcom operates as a global provider of digitally enhanced customer experience services, serving a diverse set of brands around the world. Its client base exceeds 300 and includes disruptive e-commerce players, category-defining fintechs, and established technology leaders, with delivery options spanning on-, off-, and nearshoring. Its delivery network covers 28 countries, with more than 90 contact centers and work-from-home agents supporting customer care, sales, content moderation, and back-office functions. Headquartered in Stockholm, Sweden, Transcom sits within the outsourcing and offshoring consulting industry, focusing on improving customer satisfaction while reducing operating costs for clients. In 2025 it was recognized as a Leader in the ISG Provider Lens for Customer Experience Services.