Crisis Partnerships OPS has launched Mobile Crisis Response Teams in collaboration with The Royal and The Ottawa Hospital; implies growing need for integrated crisis response workflows, secure comms, field data capture, and cross-agency data sharing.

Digital Reporting Upgrading non-emergency incident reporting with Rubicon across languages; suggests demand for multilingual, accessible web/mobile reporting tools, with potential add-ons like case management and analytics.

Data Driven Ops Current tech stack includes SAP, IBM SPSS, StreamSets and web analytics; indicates opportunities to expand data governance, dashboards, predictive analytics, and AI-enabled decision support for police operations and resource allocation.

Field Ops Tech Mobile crisis teams and ongoing partnerships point to needs in secure mobile devices, dispatch and incident-management platforms, and interoperability with healthcare and city services.

Growth and HR Active recruitment and senior advisor roles plus partnership activity show readiness to scale; opportunities to offer HR tech, candidate management, training platforms, and workforce analytics to support expansion and diversity initiatives.