Onepilot Employee Directory
Outsourcing and Offshoring ConsultingÎle-de-France, France201-500 Employees
Onepilot is a Paris-based player in the outsourcing and offshoring consulting space that blends artificial intelligence, technology integrations, and human expertise to handle customer support. Its proprietary customer support operating system coordinates a workforce of over two thousand agents and can connect with back-office or ticketing tools to enable high-quality service at a competitive cost. Onepilot serves more than 300 organizations across industries such as e-commerce, mobility, finance, insurance, travel, telecom, and utilities. Clients can outsource all or part of their customer support, as well as related areas like sales and retention, and trust and safety. Its approach combines manual ticket resolution with automated annotation to continuously improve AI models tailored to each client, supporting efficient and adaptable customer experiences.
1-888-653-2347 
support@leadiq.com 
