Established CX Experts Network Research has over 30 years of experience in customer experience research and a track record with well-known UK brands, indicating a stable, proven capability to deliver insights that drive loyalty and revenue.

Full Service Capabilities They offer end-to-end research programs including qualitative and quantitative methods, in-house call centers with 170+ CATI stations, online software, reporting portals, and customer feedback systems, suggesting multiple cross-sell opportunities to clients needing integrated CX solutions.

Scale and Reach With 50+ head office staff and offices in London, Bristol, and Edinburgh, Network Research can support nationwide projects and complex national CX initiatives for mid to large clients.

Tech Stack Leverage Utilize tools such as Google Analytics, Mailchimp, Bootstrap, jQuery, and reporting portals, indicating opportunities to pair CX insights with digital analytics, email marketing optimization, and web-based customer experience improvements.

Mid-Market Focus Current revenue is in the 1–10 million USD range with a mid-sized employee base, aligning well for growth partnerships with mid-market brands seeking scalable CX research and loyalty programs without engaging mega-vendors.