Revenue Ops Modernization Capitalize on the department's focus on revenue generation by offering advanced analytics, dashboards, and automated reporting for tax collection, alcohol control, and lottery programs. Build on their current use of Highcharts and Microsoft tools to streamline operations, improve oversight, and enable data-driven decision making.

Citizen Experience Support the vision to simplify revenue compliance by delivering end-to-end digital services such as online filing, user accounts, and streamlined workflows. Propose SEO-friendly, accessible web experiences and integrated search enhancements to help Iowans quickly access guidance and services.

Lottery & Compliance Tech Provide secure, compliant lottery technology and analytics, including fraud detection, audit trails, and regulatory controls. Opportunities exist to modernize the lottery ecosystem, improve responsible gaming features, and integrate lottery data with broader agency analytics.

Interagency Modernization Position solutions for cross‑agency collaboration and data sharing, aligned with partnerships across workforce development and economic development efforts. Offer cloud readiness, API ecosystems, and scalable hosting to support multi‑agency initiatives and centralized platforms.

Cost & Security Target cost‑effective IT modernization and cybersecurity to match a mid‑sized government agency footprint. Propose Microsoft‑focused licensing optimization, cloud services, identity and access management, and user training to maximize ROI across revenue operations and public services.