Insights

Award-Winning Culture Interact Contact Centres has demonstrated industry recognition and excellence with multiple awards including Best Contact Centre Culture and Outsourced Contact Centre of the Year. This positive reputation positions them as a reliable outsourcing partner, making them a potential client for vendors offering innovative contact center solutions, employee engagement tools, and technology upgrades.

Technology Integration The company leverages advanced technologies such as AI, MySQL, HubSpot, and Microsoft 365, indicating a strong emphasis on digital transformation. This commitment suggests opportunities for collaboration with technology providers specializing in AI integration, CRM systems, and data security solutions to further enhance their service delivery.

Employee-Centric Approach With initiatives like The Collective and ARISE development programs, Good employee engagement and leadership development are central to their operations. Vendors offering platforms for employee voice, training, and leadership nurturing can find a partnership niche within their organizational culture.

Growth and Recognition Recent accolades such as the large Outsourced Contact Centre of the Year 2023 and the learning and development award suggest ongoing growth and investment in quality. This creates opportunities for service providers offering consulting, training, and quality assurance solutions to support their continuous improvement.

Market Position & Potential As a UK-based, employee-owned contact centre with a substantial revenue range, Interact Contact Centres operates in a competitive, yet expanding market landscape. Technology vendors, corporate service providers, and culturally aligned partners can leverage this positioning for mutual growth and joint innovation initiatives.

Interact Contact Centres Tech Stack

Interact Contact Centres uses 8 technology products and services including Calendly, Open Graph, CookieYes, and more. Explore Interact Contact Centres's tech stack below.

  • Calendly
    Appointment Scheduling
  • Open Graph
    Content Management System
  • CookieYes
    Cookie Compliance
  • Microsoft 365
    Email
  • Google Fonts API
    Font Scripts
  • Element UI
    Javascript Frameworks
  • Google Maps
    Maps
  • Contact Form 7
    Web Platform Extensions

Interact Contact Centres's Email Address Formats

Interact Contact Centres uses at least 2 format(s):
Interact Contact Centres Email FormatsExamplePercentage
First.Last@inter-act.co.ukJohn.Doe@inter-act.co.uk
96%
FirstLast@inter-act.co.ukJohnDoe@inter-act.co.uk
3%
FirstLas@inter-act.co.ukJohnDoe@inter-act.co.uk
1%
First.Last@interactcc.comJohn.Doe@interactcc.com
100%

Frequently Asked Questions

Where is Interact Contact Centres's headquarters located?

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Interact Contact Centres's main headquarters is located at 20 Petersham Road London, England tw10 6uw United Kingdom. The company has employees across 4 continents, including EuropeAfricaAsia.

What is Interact Contact Centres's phone number?

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You can contact Interact Contact Centres's main corporate office by phone at . For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Interact Contact Centres's official website and social media links?

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Interact Contact Centres's official website is interactcc.com and has social profiles on LinkedIn.

What is Interact Contact Centres's SIC code NAICS code?

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Interact Contact Centres's SIC code is 7299 - Miscellaneous Personal Services, Not Elsewhere Classified NAICS code is 5416 - Management, Scientific, and Technical Consulting Services.

How many employees does Interact Contact Centres have currently?

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As of June 2026, Interact Contact Centres has approximately 194 employees across 4 continents, including EuropeAfricaAsia. Key team members include Chief Executive Officer: N. B.Head Of Operations: K. G.Head Of Operations: A. S.. Explore Interact Contact Centres's employee directory with LeadIQ.

What industry does Interact Contact Centres belong to?

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Interact Contact Centres operates in the Outsourcing and Offshoring Consulting industry.

What technology does Interact Contact Centres use?

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Interact Contact Centres's tech stack includes CalendlyOpen GraphCookieYesMicrosoft 365Google Fonts APIElement UIGoogle MapsContact Form 7.

What is Interact Contact Centres's email format?

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Interact Contact Centres's email format typically follows the pattern of First.Last@inter-act.co.uk. Find more Interact Contact Centres email formats with LeadIQ.

When was Interact Contact Centres founded?

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Interact Contact Centres was founded in 2011.

Interact Contact Centres

Outsourcing and Offshoring ConsultingEngland, United Kingdom51-200 Employees

We are a leading UK customer experience outsourcer, recently named Best Contact Centre Culture (Large) 2024 at the UK Contact Centre Awards and Outsourced Contact Centre of the Year twice during 2023. Our multi award-winning teams across the UK and South Africa are experts at connecting with your customers across multiple communication channels.

We build true partnerships with our clients. The longevity of our partnerships, and the growth of campaigns, are true testament to this. 

We work with some of the best brands around, providing powerful sales channels to gain new customers and increase retention, whilst providing exceptional customer service and building loyalty.

All of our services are backed by the latest AI and technology, combined with highest quality standards including FCA Accreditation and ISO 27001.

Through our people first approach, and our unique position as the first and only UK employee-owned outsourced contact centre, we have created a culture that is inclusive, motivating, supportive and a team that continues to make a positive difference every day.

Section iconCompany Overview

Headquarters
20 Petersham Road London, England tw10 6uw United Kingdom
Phone number
SIC Code
7299 - Miscellaneous Personal Services, Not Elsewhere Classified
NAICS Code
5416 - Management, Scientific, and Technical Consulting Services
Founded
2011
Employees
51-200

Section iconFunding & Financials

  • $1M$10M

    Interact Contact Centres's revenue is estimated to be in the range of $1M$10M

Section iconFunding & Financials

  • $1M$10M

    Interact Contact Centres's revenue is estimated to be in the range of $1M$10M

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