Inference Solutions
IT Services and IT ConsultingCalifornia, United States2-10 Employees
Inference Solutions provides virtual agents that automate and facilitate interactions between organizations and their customers. Its flagship product, Inference Studio, is a browser-based environment for designing and managing tasks for these virtual agents. The platform enables autonomous handling of routine transactions, supports human agents across the interaction lifecycle, and can manage high-volume engagements; the Studio offering is sold as wholesale SaaS directly to carriers and service providers. Based in San Francisco, California, the company operates globally in IT services and IT consulting, with a focus on customer engagement and self-service solutions. Its cloud service is available in North America, Australia, New Zealand and the United Kingdom, and its customer base ranges from small businesses to Tier 1 carriers and government organizations. It is now part of the Five9 family.