What departments does ibex have?

ibex has employees across 15 departments including Engineering, Information Security, Legal, Finance, Military & Protective Services.

What is the largest department at ibex?

The largest department at ibex is Operations with 5 employees.

Where are ibex employees located globally?

ibex has employees across 7 continents and 68 countries including Senegal, Mozambique, Congo, Mali, Nigeria.

How has ibex's team size changed over time?

ibex's team has decreased from approximately 13K to 7.4K employees based on available data.

ibex Employee Directory

Q: Who are ibex's key employees and leadership?

ibex's key employees include: Executive Assistant To The Chief Strategic Officer: I. C., Cfo & Company Secretary: A. S., Cro: M. S. A., Cro: A. U., Cro: Z. K..

Outsourcing and Offshoring ConsultingDistrict of Columbia, United States10001+ Employees

ibex operates in the outsourcing and offshoring consulting space, delivering business process outsourcing, digital marketing, online acquisition technology, and end-to-end customer engagement solutions. It runs a global CX delivery network with approximately thirty facilities and supports a broad range of industries through its technology-enabled approach. Based in Washington, DC, ibex serves clients across retail, e-commerce, healthcare, fintech, utilities, and logistics, handling approximately 170 million customer interactions annually.

ibex targets large, global brands seeking scalable CX capabilities and AI-enhanced interactions, leveraging its Wave iX solutions suite. A notable recent development is a strategic partnership announced in May 2026 with Sierra to deploy AI-powered CX solutions at scale.

ibex Global Highlights

Asia
5K

Pakistan
2.5K
Philippines
2.4K
United Arab Emirates
45
India
16
Saudi Arabia
8
China
5
Malaysia
3
Qatar
2
Sri Lanka
2
Japan
2
Kuwait
2
Singapore
2
Bangladesh
1
Jordan
1
Bahrain
1
Indonesia
1
Israel
1
Russian Federation
1
Turkey
1
Oman
1

North America
4.1K

United States Of America
2.3K
Jamaica
1.1K
Nicaragua
541
Honduras
115
Canada
35
Mexico
4
Guatemala
3
Trinidad And Tobago
1
El Salvador
1
Dominican Republic
1
Costa Rica
1

Europe
86

United Kingdom Of Great Britain And Northern Ireland
50
France
8
Spain
5
Germany
4
Ireland
3
Sweden
2
Poland
2
Portugal
2
Belgium
2
Austria
2
Bulgaria
2
Hungary
2
Denmark
1
Azerbaijan
1

Africa
76

Senegal
60
Morocco
5
Ethiopia
3
Mozambique
1
Congo
1
Mali
1
Nigeria
1
South Africa
1
Côte D'ivoire
1
Tanzania
1
Namibia
1

Oceania
14

Australia
12
New Zealand
2

South America
9

Brazil
3
Argentina
2
Colombia
2
Paraguay
2

ibex's Leadership

A. S.
Cfo & Company Secretary
Mobile Phone
Email
M. S. A.
Cro
Mobile Phone
Email
A. U.
Cro
Mobile Phone
Email
Z. K.
Cro
Mobile Phone
Email
M. N.
Cro
Mobile Phone
Email
J. M.
Chief Technology Officer
Mobile Phone
Email
A. S.
Chief Of Strategy And Staff - Co-Founder - Board Member
Mobile Phone
Email
M. I.
Chief Information Security Officer
Mobile Phone
Email

ibex Employee Metrics

100%

50%

0%

2026

2025

Customer Success
Support
Analytics
Sales
Operations
Other
Engineering
Program & Project Management
Quality Assurance
Information Technology
Recruiting

Contact profiles from ibex

Name

Title

Contact

Location

Last Update

T. P.
Senior Vice President Global Human Resources
Mobile Phone
Email
Philippines
Apr 14, 2026
T. L.
Avp For Ph Training And Global Learning Innovation & Design
Mobile Phone
Email
PhilippinesMetro Manila
Feb 17, 2026
W. Y.
Vice President Offshore Operations
Mobile Phone
Email
PakistanPunjab
May 20, 2026
Y. R.
Head Of Talent Acquisition
Mobile Phone
Email
PakistanSindh
Feb 18, 2026
R. A.
Vice President Finance
Mobile Phone
Email
Pakistan
Jun 01, 2026
L. E.
Senior Vice President
Mobile Phone
Email
Oct 17, 2024
P. B.
Vice President, Client Services
Mobile Phone
Email
CanadaSaskatchewan
Sep 26, 2025
K. A. Z.
Director
Mobile Phone
Email
TanzaniaArusha
Jun 30, 2026
M. A.
Associate Director Performance Marketing
Mobile Phone
Email
PakistanPunjab
Jun 24, 2026
M. S.
Associate Director - It Security And Compliance
Mobile Phone
Email
Pakistan
Jul 16, 2026

Frequently Asked Questions

What is ibex known for?

ibex operates in the Outsourcing and Offshoring Consulting industry; you can contact the main corporate office by phone at

+1-202-580-****

. Explore ibex's company overview page for more information.

What is ibex's most common email format?

ibex employees' email format typically follows the pattern of . Trying to find reliable and up-to-date employee contact data? Find more ibex email formats with LeadIQ.

How many employees does ibex have currently?

ibex has approximately 25K employees as of July 2026. These team members are located across 6 continents, including AsiaNorth AmericaEurope.

Who are ibex's key employees and leadership?

As of July 2026, ibex's key employees include:

Cfo & Company Secretary: A. S.
Cro: M. S. A.
Cro: A. U.
Cro: Z. K.
Cro: M. N.

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ibex Employee Directory

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