Insights

Global Customer Engagement ibex operates a widespread network of approximately 30 global CX delivery centers, providing ample opportunity to expand or customize BPO and customer engagement services for international clients seeking to enhance their global customer experience.

Advanced Technology Integration With the deployment of next-generation tools like the AI-powered ibex Wave iX suite and Genesys Cloud, ibex is well-positioned to assist companies looking to adopt cutting-edge digital marketing, online customer acquisition, and AI-enhanced service solutions.

Sector Diversification ibex serves diverse industries including retail, e-commerce, healthcare, fintech, utilities, and logistics, highlighting opportunities to target clients across multiple sectors that are investing heavily in customer experience and digital transformation.

Financial Growth Potential With revenue estimates ranging from 500 million to one billion dollars and a large employee base of over 10,000, ibex presents potential opportunities for partnership with mid to large-sized organizations seeking scalable BPO and tech-driven customer service solutions.

Recent Market Activity Despite some recent institutional stock sell-offs and increased short interest, ibex remains active in the financial markets, indicating ongoing interest from investors and potential avenues to leverage financial insights for strategic client targeting.

ibex Tech Stack

ibex uses 8 technology products and services including EIA, PerkSpot, IBM, and more. Explore ibex's tech stack below.

  • EIA
    Advanced Analytics And Data Science
  • PerkSpot
    Human Resource Management System
  • IBM
    IT
  • TweenMax
    Javascript Frameworks
  • Genesys Cloud
    Marketing Automation
  • Microsoft Word
    Office Suites
  • Workday Benefits
    Payroll Management And Benefits Administration
  • Express
    Web Frameworks

Media & News

ibex's Email Address Formats

ibex uses at least 1 format(s):
ibex Email FormatsExamplePercentage
First.Last@ibex.coJohn.Doe@ibex.co
100%

Frequently Asked Questions

Where is ibex's headquarters located?

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ibex's main headquarters is located at 1717 Pennsylvania Avenue Northwest Suite 825 Washington, District of Columbia 20006 United States. The company has employees across 6 continents, including AsiaNorth AmericaEurope.

What is ibex's phone number?

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You can contact ibex's main corporate office by phone at . For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is ibex's stock symbol?

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ibex is a publicly traded company; the company's stock symbol is IBEX.

What is ibex's official website and social media links?

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ibex's official website is ibex.co and has social profiles on LinkedIn.

What is ibex's NAICS code?

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ibex's NAICS code is 5416 - Management, Scientific, and Technical Consulting Services.

How many employees does ibex have currently?

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As of March 2026, ibex has approximately 24K employees across 6 continents, including AsiaNorth AmericaEurope. Key team members include Chief Executive Officer: B. D.Chief Executive Officer: R. H.Chief Executive Officer: J. L.. Explore ibex's employee directory with LeadIQ.

What industry does ibex belong to?

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ibex operates in the Outsourcing and Offshoring Consulting industry.

What technology does ibex use?

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ibex's tech stack includes EIAPerkSpotIBMTweenMaxGenesys CloudMicrosoft WordWorkday BenefitsExpress.

What is ibex's email format?

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ibex's email format typically follows the pattern of First.Last@ibex.co. Find more ibex email formats with LeadIQ.

ibex

Outsourcing and Offshoring ConsultingDistrict of Columbia, United States10001+ Employees

ibex delivers innovative business process outsourcing (BPO), smart digital marketing, online acquisition technology, and end-to-end customer engagement solutions to help companies acquire, engage and retain valuable customers. Today, ibex operates a global CX delivery center model consisting of approximately 30 operations facilities around the world, while deploying next generation technology to drive superior customer experiences for many of the world’s leading companies across retail, e-commerce, healthcare, fintech, utilities and logistics.

ibex leverages its diverse global team of more than 36,000 employees together with industry-leading technology, including the AI-powered ibex Wave iX solutions suite, to manage nearly 170 million critical customer interactions annually on behalf of our clients, driving a truly differentiated customer experience. To learn more, visit our website at ibex.co and connect with us on LinkedIn.

Section iconCompany Overview

Headquarters
1717 Pennsylvania Avenue Northwest Suite 825 Washington, District of Columbia 20006 United States
Phone number
Website
ibex.co
Stock Symbol
IBEX
NAICS Code
5416 - Management, Scientific, and Technical Consulting Services
Employees
10001+

Section iconFunding & Financials

  • $500M$1B

    ibex's revenue is estimated to be in the range of $500M$1B

Section iconFunding & Financials

  • $500M$1B

    ibex's revenue is estimated to be in the range of $500M$1B

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