What departments does Capita Customer Management have?

Capita Customer Management has employees across 13 departments including Engineering, Information Technology, Human Resources, Support, Sales.

What is the largest department at Capita Customer Management?

The largest department at Capita Customer Management is Operations with 7 employees.

Where are Capita Customer Management employees located globally?

Capita Customer Management has employees across 4 continents and 7 countries including Nigeria, India, United Kingdom Of Great Britain And Northern Ireland, Italy, United States Of America.

How has Capita Customer Management's team size changed over time?

Capita Customer Management's team has grown from approximately 72 to 76 employees based on available data.

Capita Customer Management Employee Directory

Outsourcing/OffshoringEngland, United Kingdom10001+ Employees

Capita Customer Management concentrates on the end-to-end handling of the customer experience and product lifecycle for large clients, delivering services across multiple channels. Its client list includes O2, British Gas, William Hill, the Department for Work and Pensions, and the National Trust. The company emphasizes market and customer insights, tangible transformation of client customer-management operations (with a guarantee), and having the right people in the right locations, complemented by insight-driven innovation.

Based in Leeds, England, it operates as part of Capita plc, a leading UK outsourcing and professional services company. It serves a mix of consumer brands and public-sector organizations, managing customer interactions across the full journey.

Capita Customer Management Global Highlights

Europe
103

United Kingdom Of Great Britain And Northern Ireland
102
Italy
1

Asia
8

India
8

North America
4

United States Of America
2
Canada
1
Jamaica
1

Africa
1

Nigeria
1

Capita Customer Management's Leadership

J. W.
Chief Technology Officer
Mobile Phone
Email
A. S.
Head Of It
Mobile Phone
Email
C. K.
Head Of Hr
Mobile Phone
Email
P. S.
Head Of Service
Mobile Phone
Email
R. W.
Head Of Sales
Mobile Phone
Email
H. K.
Head Compliance Manager
Mobile Phone
Email
B. S.
Business Development Director
Mobile Phone
Email
C. R. V. H.
Director
Mobile Phone
Email

Capita Customer Management Employee Metrics

100%

50%

0%

2026

2025

Program & Project Management
Support
Business
Information Technology
Branding
Other
Analytics
Human Resources

Contact profiles from Capita Customer Management

Name

Title

Contact

Location

Last Update

K. I.
Complaints Manager
Mobile Phone
Email
United Kingdom, England
Sep 10, 2026
A. C.
Business Planning Manager
Mobile Phone
Email
United Kingdom, Sheffield
Apr 24, 2025
A. H.
Operations Manager
Mobile Phone
Email
United Kingdom
Feb 25, 2024
C. C.
Pmo Manager
Mobile Phone
Email
UNITED KINGDOM, West Yorkshire
Oct 31, 2023
D. B.
Direct Inbound Sales Manager
Mobile Phone
Email
United Kingdom, Liverpool
Mar 05, 2024
D. P.
Team Manager
Mobile Phone
Email
UNITED KINGDOM, West Yorkshire
Oct 31, 2023
E. P.
Operations Manager
Mobile Phone
Email
United Kingdom, Glasgow City
Mar 05, 2024
E. D.
Senior Operations Manager
Mobile Phone
Email
UNITED KINGDOM, West Yorkshire
Oct 31, 2023
F. K.
Technical Team Manager
Mobile Phone
Email
United Kingdom, Leeds
Feb 23, 2024
G. S.
Claims Manager
Mobile Phone
Email
United Kingdom
Jul 26, 2024

Frequently Asked Questions

What is Capita Customer Management known for?

Capita Customer Management was founded in 1984 and operates in the Outsourcing/Offshoring industry. You can contact Capita Customer Management's main corporate office by phone at

+44-20-7654-****

. Explore Capita Customer Management's company overview page for more information.

What is Capita Customer Management's most common email format?

Capita Customer Management employees' email format typically follows the pattern of First.Last@capita.co.uk. Trying to find reliable and up-to-date employee contact data? Find more Capita Customer Management email formats with LeadIQ.

How many employees does Capita Customer Management have currently?

Capita Customer Management has approximately 10K employees as of July 2026. These team members are located across 4 continents, including Europe, Asia and North America.

Who are Capita Customer Management's key employees and leadership?

As of July 2026, Capita Customer Management's key employees include:

Chief Technology Officer: J. W.
Head Of It: A. S.
Head Of Hr: C. K.
Head Of Service: P. S.
Head Of Sales: R. W.

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Capita Customer Management Employee Directory

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