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Aureon Contact Center Employee Directory

Outsourcing and Offshoring ConsultingIowa, United States11-50 Employees

Aureon Contact Center Solutions is a Midwest-based provider of outsourced contact center services within the outsourcing and offshoring consulting sector. With about 30 years of experience, it supports businesses as customer expectations shift and handles more than 400,000 interactions annually across phone, live chat, SMS, and web tickets. The company is based in Urbandale, Iowa, and operates as a small to mid-sized firm.

Its Iowa-based agents are described as having a strong work ethic, a neutral dialect, and consistent performance across channels. A high level of customer satisfaction (96.6%) and a first-call resolution rate of 72% are reported. The information indicates the company serves business clients seeking outsourced contact center capabilities across multiple channels.

Find Aureon Contact Center employees' phone numbers or email addresses

Aureon Contact Center Global Highlights

Location
Employees

North America
149

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  • United States Of America
    149

South America
1

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  • Bolivia
    1

Aureon Contact Center's Leadership

  • Chief People Officer at Aureon Contact Center
    M. L.
    Chief People Officer
    Mobile Phone
  • Owner at Aureon Contact Center
    J. M.
    Owner
    Mobile Phone
  • Owner at Aureon Contact Center
    R. H.
    Owner
    Mobile Phone
  • Owner at Aureon Contact Center
    R. A.
    Owner
    Mobile Phone
  • Owner at Aureon Contact Center
    R. F.
    Owner
    Mobile Phone
  • Vice President at Aureon Contact Center
    J. V.
    Vice President
    Mobile Phone
  • Director , Business Development at Aureon Contact Center
    B. W.
    Director , Business Development
    Mobile Phone
  • Business Development Director at Aureon Contact Center
    G. B.
    Business Development Director
    Mobile Phone

Aureon Contact Center Employee Metrics

100%
50%
0%
2026
2025
  • Support
  • Program & Project Management
  • Analytics
  • Other
  • Information Technology
  • Sales

Contact profiles from Aureon Contact Center

Name
Title
Contact
Location
Last Update
  • Supervisor, Accounts Payable at Aureon Contact Center
    J. S.
    Supervisor, Accounts Payable
    Mobile Phone
    Oct 23, 2024
  • Human Resources Specialist at Aureon Contact Center
    J. C.
    Human Resources Specialist
    Mobile Phone
    Oct 21, 2024
  • Office 365 Developer at Aureon Contact Center
    J. S.
    Office 365 Developer
    Mobile Phone
    Oct 23, 2024
  • It Supervisor at Aureon Contact Center
    J. T.
    It Supervisor
    Mobile Phone
    Jul 17, 2025
  • Human Resources Business Partner at Aureon Contact Center
    J. O.
    Human Resources Business Partner
    Mobile Phone
    Oct 18, 2024
  • Operations Analyst at Aureon Contact Center
    J. L.
    Operations Analyst
    Mobile Phone
    Oct 16, 2024
  • Technical Support at Aureon Contact Center
    K. L.
    Technical Support
    Mobile Phone
    Apr 23, 2025
  • Customer Service Representative at Aureon Contact Center
    K. D.
    Customer Service Representative
    Mobile Phone
    Oct 17, 2024
  • Software Developer at Aureon Contact Center
    K. A.
    Software Developer
    Mobile Phone
    Oct 23, 2024
  • Engineering Staff at Aureon Contact Center
    K. R.
    Engineering Staff
    Mobile Phone
    Oct 21, 2024

Frequently Asked Questions

What is Aureon Contact Center known for?

Minus sign iconPlus sign iconAureon Contact Center was founded in 1988 and operates in the Outsourcing and Offshoring Consulting industry. Explore Aureon Contact Center's company overview page for more information.

What is Aureon Contact Center's most common email format?

Minus sign iconPlus sign iconAureon Contact Center employees' email format typically follows the pattern of First.Last@aureon.com. Trying to find reliable and up-to-date employee contact data? Find more Aureon Contact Center email formats with LeadIQ.

How many employees does Aureon Contact Center have currently?

Minus sign iconPlus sign iconAureon Contact Center has approximately 47 employees as of August 2026. These team members are located across 2 continents, including North America and South America.

Who are Aureon Contact Center's key employees and leadership?

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As of August 2026, Aureon Contact Center's key employees include:

  • Chief People Officer: M. L.
  • Owner: J. M.
  • Owner: R. H.
  • Owner: R. A.
  • Owner: R. F.

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