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Aureon Contact Center Employee Directory

Outsourcing and Offshoring ConsultingIowa, United States11-50 Employees

Aureon Contact Center Solutions is a Midwest-based provider of outsourced contact center services within the outsourcing and offshoring consulting sector. With about 30 years of experience, it supports businesses as customer expectations shift and handles more than 400,000 interactions annually across phone, live chat, SMS, and web tickets. The company is based in Urbandale, Iowa, and operates as a small to mid-sized firm.

Its Iowa-based agents are described as having a strong work ethic, a neutral dialect, and consistent performance across channels. A high level of customer satisfaction (96.6%) and a first-call resolution rate of 72% are reported. The information indicates the company serves business clients seeking outsourced contact center capabilities across multiple channels.

Find Aureon Contact Center employees' phone numbers or email addresses

Aureon Contact Center Global Highlights

Location
Employees

North America
149

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  • United States Of America
    149

South America
1

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  • Bolivia
    1

Aureon Contact Center's Leadership

  • Chief People Officer at Aureon Contact Center
    M. L.
    Chief People Officer
    Mobile Phone
  • Owner at Aureon Contact Center
    J. M.
    Owner
    Mobile Phone
  • Owner at Aureon Contact Center
    R. H.
    Owner
    Mobile Phone
  • Owner at Aureon Contact Center
    R. A.
    Owner
    Mobile Phone
  • Owner at Aureon Contact Center
    R. F.
    Owner
    Mobile Phone
  • Vice President at Aureon Contact Center
    J. V.
    Vice President
    Mobile Phone
  • Director , Business Development at Aureon Contact Center
    B. W.
    Director , Business Development
    Mobile Phone
  • Business Development Director at Aureon Contact Center
    G. B.
    Business Development Director
    Mobile Phone

Aureon Contact Center Employee Metrics

100%
50%
0%
2026
2025
  • Support
  • Program & Project Management
  • Analytics
  • Other
  • Information Technology
  • Sales

Contact profiles from Aureon Contact Center

Name
Title
Contact
Location
Last Update
  • Principal at Aureon Contact Center
    R. S.
    Principal
    Mobile Phone
    Oct 16, 2024
  • Accounts Payable Specialist at Aureon Contact Center
    A. S.
    Accounts Payable Specialist
    Mobile Phone
    Mar 20, 2024
  • Pathologist at Aureon Contact Center
    A. L.
    Pathologist
    Mobile Phone
    Oct 22, 2024
  • Human Resources Generalist at Aureon Contact Center
    A. B.
    Human Resources Generalist
    Mobile Phone
    Oct 22, 2024
  • Video Network Technician at Aureon Contact Center
    B. E.
    Video Network Technician
    Mobile Phone
    Oct 22, 2024
  • Shift Supervisor at Aureon Contact Center
    B. B.
    Shift Supervisor
    Mobile Phone
    Apr 23, 2025
  • Fiber Operations at Aureon Contact Center
    B. D.
    Fiber Operations
    Mobile Phone
    Mar 31, 2025
  • Returns Specialist And Digital Cinema Service Representative at Aureon Contact Center
    B. W.
    Returns Specialist And Digital Cinema Service Representative
    Mobile Phone
    Oct 17, 2024
  • It Technician Supporr at Aureon Contact Center
    E. W.
    It Technician Supporr
    Mobile Phone
    Oct 22, 2024
  • Network Technician Ii at Aureon Contact Center
    E. R.
    Network Technician Ii
    Mobile Phone
    Oct 22, 2024

Frequently Asked Questions

What is Aureon Contact Center known for?

Minus sign iconPlus sign iconAureon Contact Center was founded in 1988 and operates in the Outsourcing and Offshoring Consulting industry. Explore Aureon Contact Center's company overview page for more information.

What is Aureon Contact Center's most common email format?

Minus sign iconPlus sign iconAureon Contact Center employees' email format typically follows the pattern of First.Last@aureon.com. Trying to find reliable and up-to-date employee contact data? Find more Aureon Contact Center email formats with LeadIQ.

How many employees does Aureon Contact Center have currently?

Minus sign iconPlus sign iconAureon Contact Center has approximately 47 employees as of August 2026. These team members are located across 2 continents, including North America and South America.

Who are Aureon Contact Center's key employees and leadership?

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As of August 2026, Aureon Contact Center's key employees include:

  • Chief People Officer: M. L.
  • Owner: J. M.
  • Owner: R. H.
  • Owner: R. A.
  • Owner: R. F.

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