Wide Open Tech Employee Directory
Software DevelopmentGeorgia, United States2-10 Employees
Wide Open Tech is a small software development firm based in Wilmington, North Carolina, with roots in production operations across two national franchise networks. It provides Grid, a platform designed to deliver production-grade orchestration for AI agents so businesses can run automated workflows in production. The company counts more than 100 franchise operators among its customers, including ShelfGenie and 101 Mobility, indicating a focus on franchised service networks. Its engagement model follows three stages: an Operations Audit that maps how work flows and assesses ROI, Forward-Deployed Engineers who integrate a client’s stack with Grid, and a Production Handoff that leaves the operational surface under the client's control while logging every agent action. Pricing is structured as a platform fee plus usage, anchored to what the agent replaces and designed to be flat when idle and variable when the agent is active.