Velvet Consulting
Business Consulting and ServicesÎle-de-France, France201-500 Employees
Velvet Consulting operates in the business consulting and services sector, focusing on helping organizations enhance customer orientation and optimize the overall customer experience. Since 2004, the firm has built a global approach and an integrated set of capabilities that support customer-centric, data-driven, and digital transformation initiatives, spanning strategic guidance to operational and technological implementation. The company positions itself around agile interventions and an approach called HCX (Hyper Customer eXperience), aiming to generate value at every step of the customer journey. Based in Levallois-Perret, France, Velvet Consulting joined the WPP Group and Wunderman Thompson Network in 2020 to broaden its marketing transformation capabilities. Its recent activity highlights participation in industry awards and recognition within global creative and strategic planning circles. The firm serves organizations seeking to accelerate business performance through an enhanced and effective customer experience, with a focus on excellence, innovation, and enthusiasm as guiding values.