Insights

Scale and Growth Upgrade has demonstrated rapid expansion with a growing customer base (over 7.5 to 7.8 million customers) and a broad suite of financial products, indicating strong cross-sell opportunities across checking accounts, loans, buy-now-pay-later, and mobile banking services to enterprise partners and new channels.

Strategic Partnerships Recent and ongoing partnerships with ZIPAIR Tokyo, OnePay Global, and Pagaya show a proven model for embedding Upgrade’s lending and banking capabilities into third‑party apps and platforms, presenting avenues to tailor white‑label or co-branded financial products for airlines, travel platforms, and fintech ecosystems.

Capital and Valuation A substantial Series G funding round of 165 million and a reported $7.3B valuation signal strong investor confidence and capital runway, enabling accelerated sales cycles for large institutions and enterprise clients seeking modern credit and fintech infrastructure.

Technology Enablement A tech stack centered on scalable analytics and customer experience tools (Google Analytics 4, New Relic, Zendesk, Genesys) coupled with in-house Ruby-based solutions and growth-friendly products like Boost Money, opening up opportunities to offer integrated data-driven lending, analytics, and digital banking enhancements for partners.

Market Positioning Upgrade’s recognition as a top fintech innovator with a broad customer reach and inclusive culture positions it as a premium vendor for financial institutions and large consumer platforms seeking responsible credit products, rapid deployment, and a track record of growth to support competitive differentiation.

Upgrade, Inc. Tech Stack

Upgrade, Inc. uses 8 technology products and services including Google Analytics 4, Zendesk, Genesys Chat, and more. Explore Upgrade, Inc.'s tech stack below.

  • Google Analytics 4
    Analytics
  • Zendesk
    Documentation Tools
  • Genesys Chat
    Live Chat
  • Mautic
    Marketing Automation
  • Heap
    Mobile Analytics
  • Ruby
    Programming Languages
  • New Relic
    Real User Monitoring
  • Adobe Creative Suite
    Visualisation Software

Media & News

Upgrade, Inc.'s Email Address Formats

Upgrade, Inc. uses at least 1 format(s):
Upgrade, Inc. Email FormatsExamplePercentage
FLast@upgrade.comJDoe@upgrade.com
92%
FiLast@upgrade.comJoDoe@upgrade.com
5%
First.Last@upgrade.comJohn.Doe@upgrade.com
2%
FMiddleLast@upgrade.comJMichaelDoe@upgrade.com
1%

Frequently Asked Questions

What is Upgrade, Inc.'s phone number?

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You can contact Upgrade, Inc.'s main corporate office by phone at . For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Upgrade, Inc.'s official website and social media links?

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Upgrade, Inc.'s official website is upgrade.com and has social profiles on LinkedIn.

How much revenue does Upgrade, Inc. generate?

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As of July 2026, Upgrade, Inc.'s annual revenue is estimated to be $1B - $10B.

What is Upgrade, Inc.'s NAICS code?

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Upgrade, Inc.'s NAICS code is 52 - Finance and Insurance.

How many employees does Upgrade, Inc. have currently?

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As of July 2026, Upgrade, Inc. has approximately 1.6K employees across 5 continents, including North AmericaSouth AmericaAsia. Key team members include Chief Executive Officer: R. M.Chief Accounting Officer: S. L.Chief Credit Officer: M. R.. Explore Upgrade, Inc.'s employee directory with LeadIQ.

What industry does Upgrade, Inc. belong to?

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Upgrade, Inc. operates in the Financial Services industry.

What technology does Upgrade, Inc. use?

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Upgrade, Inc.'s tech stack includes Google Analytics 4ZendeskGenesys ChatMauticHeapRubyNew RelicAdobe Creative Suite.

What is Upgrade, Inc.'s email format?

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Upgrade, Inc.'s email format typically follows the pattern of FLast@upgrade.com. Find more Upgrade, Inc. email formats with LeadIQ.

How much funding has Upgrade, Inc. raised to date?

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As of July 2026, Upgrade, Inc. has raised $1B in funding. The last funding round occurred on Feb 10, 2026.

When was Upgrade, Inc. founded?

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Upgrade, Inc. was founded in 2016.
Upgrade, Inc. logo

Upgrade, Inc.

Financial ServicesCalifornia, United States1001-5000 Employees

Upgrade, Inc. is a financial services company headquartered in San Francisco, California, at 275 Battery Street Suite 2300. Founded in 2017, it develops and provides affordable and responsible consumer financial products. Its offerings include checking accounts, loans, and a buy-now-pay-later service called Flexpay. In October 2025, Upgrade announced a $165 million Series G funding round led by Neuberger Berman Funds, and it reported approximately 7.5 million customers across its offerings; Peter Sterling joined Upgrade's board of directors. The company has been recognized for technology and growth by multiple outlets, including CNBC, Built In, Forbes, and Newsweek.

Section iconCompany Overview

Phone number
NAICS Code
52 - Finance and Insurance
Founded
2016
Employees
1001-5000

Section iconFunding & Financials

  • $1B

    Upgrade, Inc. has raised a total of $1B of funding over 9 rounds. Their latest funding round was raised on Feb 10, 2026as a debt_financing.

  • $1B - $10B

    Upgrade, Inc.'s revenue is estimated to be in the range of $1B - $10B

Section iconFunding & Financials

  • $1B

    Upgrade, Inc. has raised a total of $1B of funding over 9 rounds. Their latest funding round was raised on Feb 10, 2026as a debt_financing.

  • $1B - $10B

    Upgrade, Inc.'s revenue is estimated to be in the range of $1B - $10B

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