Untapped Solutions Email Format

Software DevelopmentNew York, United States2-10 Employees

Untapped Solutions is a software development company based in New York, New York, focused on tools for social services organizations, employers, and untapped communities. Its core offering, Untapped CRM, is an all-in-one case management platform tailored for nonprofits, workforce programs, reentry organizations, and government agencies, consolidating case management, referrals, notes, job services, reporting, and collaboration. The design emphasizes easy-to-use interfaces for frontline staff and leadership, with built-in support for compliance, outcomes tracking, and continuity of care without disrupting operations.

Beyond CRM, the company operates an employer job board connecting mission-aligned employers with job seekers from untapped communities, including individuals affected by incarceration, homelessness, and economic barriers, and its sister entity Untapped App provides a human-centered digital experience for job seekers and service recipients. The ecosystem links organizations, employers, and individuals to improve coordination and outcomes, and the company is trusted by nonprofits, government agencies, correctional systems, and employers nationwide, with onboarding and data-migration support to ease technology-switch risk.

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