TSYS Managed Services EMEA
Financial ServicesEngland, United Kingdom501-1000 Employees
TSYS Managed Services EMEA provides outsourced contact center and related support services for clients in the financial services sector, including customer service, risk management, collections, back-office tasks, and help desk functions. It combines specialized payments expertise with TSYS platforms to manage the full customer journey in a cost-efficient way. Its customers are banks and credit card issuers operating in Europe, needing scalable, compliant operations to support card processing and related activities. The business operates from sites in the UK (Milton Keynes and Coventry) and across Europe (Barneveld in the Netherlands and Hamburg in Germany) and is a wholly owned subsidiary of TSYS International, with PCI/DSS compliance. A notable development in 2024 was a long-term agreement TSYS finalized with The Royal Bank of Scotland to continue payment processing and related services for its UK, Irish, and US consumer credit and commercial businesses.