Acquisition History Total Merchant Services is now part of a larger payments group following acquisitions by North American Bancard Holdings, indicating potential alignment with NAB partner networks and cross-sell opportunities to NAB’s merchant base.

Groovv Platform The Groovv suite including Integrated Payments APIs, SDKs, and partnerships (e.g., with Samsung for Groovv POS Flex) creates a strong cross-sell angle to software developers, ISVs, and SMBs seeking seamless payments and POS integration.

SMB Focused With a track record of serving over 500,000 SMBs and offering free terminals, storefront and mobile POS, and eCommerce solutions, there is a clear near-term opportunity to upsell advanced reporting, analytics, and value-added processing features to existing small-business clients.

Support & Compliance Emphasis on 24/7 US-based support and easy EMV/PCI compliance positions Total Merchant as a reliable partner for risk-averse merchants; sales can target businesses prioritizing security, compliance, and reliable customer service.

Growth Levers Existing partnerships, such as Womply collaboration and the free equipment program, suggest opportunities to bundle hardware, software, and data insights into tiered offerings for merchant growth, targeting merchants expanding online and in-store sales.