What departments does Textel by Capacity have?

Textel by Capacity has employees across 6 departments including Marketing, Customer Success, Legal, Program & Project Management, Engineering.

What is the largest department at Textel by Capacity?

The largest department at Textel by Capacity is Engineering with 2 employees.

Where are Textel by Capacity employees located globally?

Textel by Capacity has employees across 5 continents and 20 countries including Morocco, Nigeria, Algeria, Philippines, Pakistan.

How has Textel by Capacity's team size changed over time?

Textel by Capacity's team has decreased from approximately 27 to 24 employees based on available data.

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Textel by Capacity Employee Directory

TelecommunicationsMissouri, United States51-200 Employees

Textel by Capacity operates in the telecommunications space as part of Capacity's omnichannel support automation platform. It is based in University City, Missouri, and was acquired in 2023, after which it became part of Capacity's broader offering. The platform supports customer interactions across channels such as chat, SMS, voice, web, and email, consolidating helpdesks into a single system and delivering intelligent virtual agents, employee enablement, and agent assist capabilities. Textel serves nearly 20,000 companies worldwide, helping customers reduce support costs, improve knowledge access, and boost efficiency through automated, multichannel support. Since the 2023 acquisition, its LinkedIn page has been inactive and updates are carried through Capacity's site and page.

Textel by Capacity Global Highlights

Asia
38

India
18
Philippines
11
Turkey
6
Pakistan
1
Iraq
1
Bangladesh
1

North America
18

United States Of America
17
Mexico
1

Africa
7

Morocco
3
Nigeria
2
Algeria
2

Europe
7

United Kingdom Of Great Britain And Northern Ireland
2
Italy
1
Germany
1
Portugal
1
Poland
1
Spain
1

South America
5

Brazil
3
Colombia
1
Ecuador
1

Textel by Capacity's Leadership

M. K.
Chief Marketing Officer
Mobile Phone
Email
L. B.
Director, Customer Success
Mobile Phone
Email
D. E.
Compliance Manager
Mobile Phone
Email
J. L.
Project Manager
Mobile Phone
Email
C. R.
Implementation Engineer
Mobile Phone
Email
R. A.
Md
Mobile Phone
Email
M. C.
Service Engineer
Mobile Phone
Email
R. M.
Account Executive
Mobile Phone
Email

Textel by Capacity Employee Metrics

100%

50%

2026

2025

Program & Project Management
Sales
Administrative
Customer Success
Information Technology
Other
Business

Contact profiles from Textel by Capacity

Name

Title

Contact

Location

Last Update

M. K.
Chief Marketing Officer
Mobile Phone
Email
Oct 23, 2026
L. B.
Director, Customer Success
Mobile Phone
Email
Philippines
Oct 16, 2026
D. E.
Compliance Manager
Mobile Phone
Email
Philippines, Central Luzon
Sep 15, 2026
J. L.
Project Manager
Mobile Phone
Email
Philippines, National Capital Region
Sep 09, 2026
C. R.
Implementation Engineer
Mobile Phone
Email
Philippines
Sep 09, 2026
R. A.
Md
Mobile Phone
Email
India, Odisha
May 31, 2026
M. C.
Service Engineer
Mobile Phone
Email
India
Jun 01, 2026
R. M.
Account Executive
Mobile Phone
Email
Oct 16, 2024

Frequently Asked Questions

What is Textel by Capacity known for?

Textel by Capacity was founded in 2014 and operates in the Telecommunications industry. You can contact Textel by Capacity's main corporate office by phone at

+1-844-483-****

. Explore Textel by Capacity's company overview page for more information.

What is Textel by Capacity's most common email format?

Textel by Capacity employees' email format typically follows the pattern of First.Last@textel.net. Trying to find reliable and up-to-date employee contact data? Find more Textel by Capacity email formats with LeadIQ.

How many employees does Textel by Capacity have currently?

Textel by Capacity has approximately 105 employees as of October 2026. These team members are located across 5 continents, including Asia, North America and Africa.

Who are Textel by Capacity's key employees and leadership?

As of October 2026, Textel by Capacity's key employees include:

Chief Marketing Officer: M. K.
Director, Customer Success: L. B.
Compliance Manager: D. E.
Project Manager: J. L.
Implementation Engineer: C. R.

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Textel by Capacity Employee Directory

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