Syndeo.cx Employee Directory
Software DevelopmentNorthern Ireland, United Kingdom11-50 Employees
Syndeo.cx, based in Belfast, Northern Ireland, operates in the software development field with a focus on conversational AI for customer service. It helps brands automate voice and digital interactions with AI agents that understand, respond, and resolve inquiries in a natural manner. The platform replaces legacy IVRs and scales self-service across voice and multiple digital channels, enabling quicker deployment and safer automation. Syndeo targets brands looking to transform their customer experience and contact centers, offering prebuilt solutions for retail and financial services and integrating with major CCaaS platforms. With more than twenty years of experience in CX and contact center transformation, the company emphasizes agile delivery and dedicated support; a notable development in recent years was its 2023 partnership with Verint Systems.