What departments does Support Services Group have?

Support Services Group has employees across 13 departments including Finance, Sales, Customer Success, Recruiting, Information Technology.

What is the largest department at Support Services Group?

The largest department at Support Services Group is Operations with 7 employees.

Where are Support Services Group employees located globally?

Support Services Group has employees across 7 continents and 37 countries including Ghana, Nigeria, Kenya, Morocco, Namibia.

How has Support Services Group's team size changed over time?

Support Services Group's team has grown from approximately 989 to 1.1K employees based on available data.

Support Services Group Employee Directory

Outsourcing and Offshoring ConsultingTexas, United States1001-5000 Employees

Support Services Group is a U.S.-based outsourcing and offshoring consulting provider headquartered in Waco, Texas. With more than 25 years of experience, it delivers high-touch engagement center services across multiple channels on an outsourced basis. Its offerings include back-office support, customer experience management, technical support, business intelligence, revenue generation, collections, and performance management, all aimed at achieving first-contact resolution and strong customer satisfaction. The company serves a diverse mix of industries, from retail and travel to healthcare, financial services, media, electronics, crisis support, and quick-service restaurants. It emphasizes collaboration with clients to design programs that improve customer experience and competitive positioning, with measurable outcomes typically achieved within 90 days. The organization relies on a large, diverse workforce of agents and a resilient infrastructure to balance AI-enabled and human interactions, and in 2025 its teams received a slate of Stevie Awards for Sales and Customer Service.

Support Services Group Global Highlights

North America
1.1K

United States Of America
621
Costa Rica
116
Mexico
115
Dominican Republic
83
Panama
55
Canada
44
Jamaica
40
El Salvador
5
Trinidad And Tobago
1
Guatemala
1

Asia
259

Philippines
230
India
21
Pakistan
2
Saudi Arabia
2
United Arab Emirates
2
Malaysia
1
Indonesia
1

Europe
78

United Kingdom Of Great Britain And Northern Ireland
34
Hungary
28
Ireland
3
Netherlands
3
France
2
Spain
2
Slovakia
2
Malta
2
Switzerland
1
Poland
1

Africa
6

Ghana
1
Nigeria
1
Kenya
1
Morocco
1
Namibia
1
Senegal
1

Oceania
6

Australia
6

South America
4

Chile
3
Colombia
1

Support Services Group's Leadership

D. B.
Chief Financial Officer
Mobile Phone
Email
J. B.
Vice President Of Sales & Business Development
Mobile Phone
Email
R. M.
Vice President Of Sales & Business Development
Mobile Phone
Email
K. M.
Vp Workforce Management
Mobile Phone
Email
C. M.
Vice President Client Services
Mobile Phone
Email
M. N.
Executive Chairman
Mobile Phone
Email
J. G.
Owner
Mobile Phone
Email
J. C.
Owner
Mobile Phone
Email

Support Services Group Employee Metrics

100%

50%

0%

2026

2025

Support
Program & Project Management
Quality Assurance
Sales
Accounting
Other
Recruiting
Community & Social Services

Contact profiles from Support Services Group

Name

Title

Contact

Location

Last Update

J. H.
Director Of Broker Management
Mobile Phone
Email
Costa Rica, San José
Jul 14, 2026
R. R. C.
Talent Acquisition Director
Mobile Phone
Email
Philippines, Metro Manila
Jun 25, 2026
B. S.
It Director Emea
Mobile Phone
Email
Hungary, Pest
Feb 10, 2026
S. B.
Omnichannel Director
Mobile Phone
Email
Mexico, Yucatán
Apr 15, 2026
B. K. G.
Director Of Operations
Mobile Phone
Email
Ghana
Jun 27, 2026
R. P.
Facilities And Administrative Services Director
Mobile Phone
Email
Philippines, Metro Manila
Sep 05, 2026
A. F.
Director
Mobile Phone
Email
UNITED KINGDOM, London
Oct 31, 2023
C. B.
Director Of Operations And Facilities Management
Mobile Phone
Email
Oct 22, 2024
M. R.
Director Of Finance And Accounting
Mobile Phone
Email
Jan 06, 2025
M. S.
Director
Mobile Phone
Email
Costa Rica
Jul 14, 2026

Frequently Asked Questions

What is Support Services Group known for?

Support Services Group was founded in 1998 and operates in the Outsourcing and Offshoring Consulting industry. You can contact Support Services Group's main corporate office by phone at

+1-254-299-****

. Explore Support Services Group's company overview page for more information.

What is Support Services Group's most common email format?

Support Services Group employees' email format typically follows the pattern of First.Last@s2g.net. Trying to find reliable and up-to-date employee contact data? Find more Support Services Group email formats with LeadIQ.

How many employees does Support Services Group have currently?

Support Services Group has approximately 2.6K employees as of August 2026. These team members are located across 6 continents, including North America, Asia and Europe.

Who are Support Services Group's key employees and leadership?

As of August 2026, Support Services Group's key employees include:

Chief Financial Officer: D. B.
Vice President Of Sales & Business Development: J. B.
Vice President Of Sales & Business Development: R. M.
Vp Workforce Management: K. M.
Vice President Client Services: C. M.

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Support Services Group Employee Directory

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