Insights

Innovative Experience Platform SMG's launch of Ignite, an AI-native Unified Experience Management platform, presents a significant opportunity for organizations seeking to enhance customer, employee, and brand experiences through real-time, predictive insights powered by advanced AI technology.

Strategic Acquisitions With recent acquisitions of Bulbshare and Hunter Foundry Machinery, SMG demonstrates a growth strategy focused on expanding its experience management capabilities and diversifying into new verticals, suggesting potential for upselling integrated solutions to clients seeking end-to-end experience optimization.

Partnership Expansion SMG’s partnership with Deliveroo indicates a strong interest in connected commerce marketing and advertising, making it a compelling partner for brands aiming to leverage data-driven marketing and media strategies within the FMCG and non-endemic sectors.

Recognition and Leadership Being recognized as a Leader in multiple G2 categories elevates SMG’s credibility and signals a trusted vendor for organizations investing in experience management solutions, representing a valuable entry point for outreach.

Growing Market Presence With revenue estimated between 500 million and 1 billion and a sizable global workforce, SMG’s positioning as a key player within the experience management industry indicates ample opportunities to introduce complementary SaaS and AI-driven solutions to large enterprise clients across various sectors.

SMG - Service Management Group Tech Stack

SMG - Service Management Group uses 8 technology products and services including QuickBooks Enterprise, Apache Spark, Django CMS, and more. Explore SMG - Service Management Group's tech stack below.

  • QuickBooks Enterprise
    Accounting And Finance
  • Apache Spark
    Big Data Processing
  • Django CMS
    Content Management System
  • DBT
    Continuous Integration
  • git
    Development
  • DSpace
    Education Management
  • Jamf Pro
    Endpoint Protection
  • Brandlive
    Online Video Platforms

SMG - Service Management Group's Email Address Formats

SMG - Service Management Group uses at least 1 format(s):
SMG - Service Management Group Email FormatsExamplePercentage
FLast@smg.comJDoe@smg.com
80%
First.Last@smg.comJohn.Doe@smg.com
19%
Last@smg.comDoe@smg.com
1%

Frequently Asked Questions

Where is SMG - Service Management Group's headquarters located?

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SMG - Service Management Group's main headquarters is located at 1737 Mcgee Street Kansas City, Missouri 64108 United States. The company has employees across 6 continents, including North AmericaAsiaEurope.

What is SMG - Service Management Group's phone number?

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You can contact SMG - Service Management Group's main corporate office by phone at . For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is SMG - Service Management Group's official website and social media links?

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SMG - Service Management Group's official website is smg.com and has social profiles on LinkedInCrunchbase.

What is SMG - Service Management Group's SIC code NAICS code?

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SMG - Service Management Group's SIC code is 8732 - Commercial Economic, Sociological, and Educational Research NAICS code is 5112 - Software Publishers.

How many employees does SMG - Service Management Group have currently?

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As of June 2026, SMG - Service Management Group has approximately 584 employees across 6 continents, including North AmericaAsiaEurope. Key team members include Ceo: H. C.Chief Executive Officer: D. B.Chief Executive Officer: L. M.. Explore SMG - Service Management Group's employee directory with LeadIQ.

What industry does SMG - Service Management Group belong to?

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SMG - Service Management Group operates in the Software Development industry.

What technology does SMG - Service Management Group use?

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SMG - Service Management Group's tech stack includes QuickBooks EnterpriseApache SparkDjango CMSDBTgitDSpaceJamf ProBrandlive.

What is SMG - Service Management Group's email format?

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SMG - Service Management Group's email format typically follows the pattern of FLast@smg.com. Find more SMG - Service Management Group email formats with LeadIQ.

When was SMG - Service Management Group founded?

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SMG - Service Management Group was founded in 1991.

SMG - Service Management Group

Software DevelopmentMissouri, United States501-1000 Employees

SMG, a mid-sized software development company based in Kansas City, Midwest, offers Unified Experience Management for brands aiming to engage customers and employees. Its Ignite AI-native platform combines software with a service-oriented model to deliver real-time, predictive insights that translate experience data into actionable decisions. The company supports the full experience lifecycle, from gathering feedback during design to optimizing each interaction along the customer journey, with decisions anchored in data.

SMG serves brands and marketers looking to improve BX, CX, and EX across touchpoints, turning insights into informed choices rather than guesses. Recent developments include a Deliveroo partnership to expand advertising and media offerings, and acquisitions of Bulbshare and Hunter Foundry Machinery, along with leadership additions to drive innovation. It has been recognized as a Leader in multiple G2 categories in 2024, indicating established standing in the software and experience-management space.

Section iconCompany Overview

Headquarters
1737 Mcgee Street Kansas City, Missouri 64108 United States
Phone number
Website
smg.com
SIC Code
8732 - Commercial Economic, Sociological, and Educational Research
NAICS Code
5112 - Software Publishers
Founded
1991
Employees
501-1000

Section iconFunding & Financials

  • $500M$1B

    SMG - Service Management Group's revenue is estimated to be in the range of $500M$1B

Section iconFunding & Financials

  • $500M$1B

    SMG - Service Management Group's revenue is estimated to be in the range of $500M$1B

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