Smartnumbers Employee Directory
Software DevelopmentEngland, United Kingdom51-200 Employees
Smartnumbers is a mid-sized software developer based in London, England, focused on fraud prevention for contact centers. Its cloud-based platform, Smartnumbers Protect, evaluates call signalling data and patterns in caller behaviour, together with fraudster information contributed by customers, to assign a risk score to incoming calls. This helps prevent downstream fraud while preserving a positive experience for legitimate customers. The company serves organizations that operate contact centers and seek to mitigate fraud risks across industries where customer calls are central, supported by a collaborative community called the Smartnumbers Consortium that shares real-time intelligence and hosts events. In August 2024, Smartnumbers announced a partnership with City of London to explore collaboration with the City of London Police to counter fraudsters.