Service Council™ Employee Directory
Research ServicesMassachusetts, United States51-200 Employees
Service Council™ is a research services organization that operates as an exclusive community for services executives from global, service-centric businesses. Its purpose is to provide a platform for sharing and refining innovative approaches to services, helping members learn from the strategies employed by leading global service providers. The group organizes an annual Smarter Services Executive Symposium in September, creating opportunities for executives in Services, Customer Experience, and Customer Management to network and strengthen professional relationships in a relevant setting. Based in Boston, Massachusetts, the company supports a community of leaders within the service industry and pursues activities that connect practitioners through events and initiatives such as surveys and advisory input. Recent developments include the launch of the Europe edition of the Smarter Services Executive Symposium for 2027, and events that bring together service leaders at partner venues, underscoring its role as a facilitator of peer engagement and industry dialogue.