Seller Investigators Employee Directory

Technology, Information and InternetPhilippines11-50 Employees

Amazon owes 99% of sellers' money. Why? The return, refund or reimbursement process with Amazon is confusing.

At Seller Investigators, we:
📌 Understand the challenges of return, refund, and reimbursement processes on Amazon.
📌 Acknowledge the confusion and overwhelming nature, leading to missed funds.
📌 Recognize the time-consuming task of individually tracking cases within Amazon's system, diverting focus from business growth.

That's why we are here to help.

Our team has compiled the top 12 areas where returns and refunds often go unnoticed on Amazon. These areas include issues such as:
1) Reimbursed you for less quantity
2) Reimbursement smaller than item value
3) Issued chargeback/no reimbursement
4) Failure to replace items back into inventory 

Lost and Damaged Units
5) Damaged inventory at the warehouse
6) Destroyed item without permission
7) Lost inventory at the warehouse
8) Carrier-damaged inbound shipments

Refunds and Mishandled Returns
9) Improperly received or miscounted items
10) Refund issued, the customer never returned the item
11) Failure to reimburse a return
12) Failure to issue a 20% restocking fee

If this all seems overwhelming, it can be. You are focused on selling, not tracking down individual cases within Amazon. 

How we can help:

📌 Our proprietary software efficiently identifies and summarizes cases where returns or refunds are due.
📌 Our professional analysts take charge and diligently track each case to ensure timely repayment.
📌 Our user-friendly dashboard provides you with comprehensive details on all open cases and the corresponding payments due.

The best part? No monthly fee or signup charge. We only charge a commission after your repayments from Amazon are deposited.

Let us handle the complexities while you focus on growing your business.

Contact us today for a free audit and reclaim what Amazon owes you.

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