Seller Investigators Email Format
Technology, Information and InternetGeorgia, United States11-50 Employees
Seller Investigators is a technology-enabled service based in Atlanta, Georgia that helps Amazon sellers reclaim funds tied to returns, refunds, and reimbursements. The company notes that Amazon's processes can be opaque and lead to money that is owed but not recovered. Its approach combines an in-house software platform that identifies applicable cases with professional analysts who monitor and pursue them, supported by a dashboard showing open matters and payments due, and it operates on a commission-based model after funds are deposited. The service targets Amazon marketplace sellers facing issues such as improper reimbursements, miscounts, lost or damaged inventory, and mishandled returns. It positions itself within the technology, information and internet sector and operates with a relatively small team. According to recent coverage, Seller Investigators was acquired by Carbon6 Technologies in September 2022, integrating its capabilities into Carbon6's broader profit-recovery offerings.