Transparent governance SDCERS has recent recognition for transparency and IT governance, including multiple years of Certificate of Transparency and MISAC Quality IT Practices Awards. This presents an opportunity to discuss advanced data governance, reporting automation, and secure data exchange services that align with their commitment to trust and public accountability.

Strategic investments With a large $10.9 billion portfolio and leadership changes in pension and trust investment roles, there is potential to engage on investment analytics, risk management, and performance reporting platforms, as well as relationships with external managers and custodian services.

Digital modernization Current tech stack includes iCIMS, Kentico, WordPress, and modern development tech, signaling openness to digital modernization, member self-service enhancements, and secure portal improvements that could improve member experience and reduce call center load.

Regulatory excellence Multiple awards for funding, administration, and information technology practices indicate a mature compliance posture. This creates opportunities to offer compliance monitoring tools, audit-ready reporting, and governance solutions to sustain high standards.

Public engagement With nearly 20,000 active, retired, and deferred members and a focus on benefit delivery, there is room for solutions around beneficiary communications, education portals, digital benefits counseling, and omnichannel support to enhance member satisfaction and retention.