Protocall Services, Inc. Employee Directory
Mental Health CareOregon, United States201-500 Employees
ProtoCall Services, Inc. operates as a national provider of specialty clinical call-center services and related digital tools for the behavioral health field. Established in 1992 and based in Portland, Oregon, the company serves a range of clients including community behavioral health providers, employee assistance programs, university counseling centers, and managed behavioral health organizations. It handles incoming calls on behalf of more than 350 organizations to expand access and coverage that these partners might not be able to offer on their own. In the broader mental health care industry, ProtoCall functions as a third-party partner that augments client capacity through specialized call-center services and digital tools. A notable development in its recent history is TELUS Health’s acquisition of ProtoCall Services, Inc. in 2023.