PhoneIQ Employee Directory
Software DevelopmentTexas, United States11-50 Employees
PhoneIQ provides a cloud-based contact center and unified communications platform designed for Salesforce users. It integrates with the Salesforce CRM to leverage data and AI in communications workflows and is distributed via the Salesforce AppExchange. The solution can be deployed quickly to thousands of users worldwide, with admins able to provision numbers in more than 50 countries, set up a Salesforce-powered IVR through a drag‑and‑drop interface, and rely on a geo-redundant network for call quality and resilience. The product runs on devices employees already own and can replace or integrate with existing phone systems. Based in San Antonio, Texas, the company is a small-to-mid-sized software provider; in December 2024 it announced an integration with Salesforce to support high-volume call center environments.