PacketTrap Email Format
Software DevelopmentCalifornia, United States2-10 Employees
PacketTrap is a software development division of Dell, headquartered in San Francisco, California, at 55 Hawthorne Street, 8th Floor, 94105, United States. The company develops software for managed services providers (MSPs) to manage client network environments and daily business processes, combining remote monitoring and management (RMM) with professional service automation (PSA). It markets a single, end-to-end business management solution for service providers, with integrated PSA and RMM that operate together without end-user coding or customization. PacketTrap offers the MSP Acceleration Program, providing strategic guidance and resources such as webinars, forums, and marketing materials to help MSPs move from a break-fix model to managed services. The organization belongs to the software development industry and employs 2 to 10 people; additional information is available at https://communities.quest.com.