Insights

Integrated Management Offerings PacketTrap provides a unique end-to-end business management solution combining PSA and RMM technology, making it highly appealing to MSPs seeking streamlined, comprehensive tools to improve operational efficiency and client management.

Focus on MSP Growth With strategic programs like the MSP Acceleration Program and industry-specific marketing resources, PacketTrap is well-positioned to attract MSPs transitioning from break-fix to managed services, offering upsell opportunities for growth-focused clients.

AI and Security Leadership Recent launches of AI-enabled security tools and a focus on AI literacy indicate an opportunity to target MSPs and enterprises investing in security and AI-driven cybersecurity solutions for advanced threat management.

Tech Stack Compatibility The company’s integration with leading technologies such as Looker, Databricks, Cisco, and Symantec presents collaboration opportunities with organizations already leveraging these platforms for data analytics, security, and network management.

Market and Growth Potential Operating within the Software Development industry with a revenue range of up to $10 million and a small but agile team, PacketTrap offers scalable solutions to growing MSPs and related tech companies seeking efficient management and security tools.

PacketTrap Tech Stack

PacketTrap uses 8 technology products and services including Looker, Databricks, Varnish, and more. Explore PacketTrap's tech stack below.

  • Looker
    Analytics
  • Databricks
    Big Data Processing
  • Varnish
    Caching
  • OpenSSH
    Identity Verification
  • Asana
    Issue Trackers
  • Cisco Switches
    Network Hardware
  • Symantec
    System Security Services
  • TestRail
    Testing And Qa

Media & News

PacketTrap's Email Address Formats

PacketTrap uses at least 2 format(s):
PacketTrap Email FormatsExamplePercentage
First.Last@quest.comJohn.Doe@quest.com
96%
First_Last@quest.comJohn_Doe@quest.com
2%
FLast@quest.comJDoe@quest.com
1%
LastFi@quest.comDoeJo@quest.com
1%

Frequently Asked Questions

Where is PacketTrap's headquarters located?

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PacketTrap's main headquarters is located at 55 Hawthorne Street 8th Floor San Francisco, California 94105 United States. The company has employees across 2 continents, including North AmericaEurope.

What is PacketTrap's official website and social media links?

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PacketTrap's official website is communities.quest.com and has social profiles on LinkedIn.

What is PacketTrap's NAICS code?

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PacketTrap's NAICS code is 5112 - Software Publishers.

How many employees does PacketTrap have currently?

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As of May 2026, PacketTrap has approximately 3 employees across 2 continents, including North AmericaEurope. Key team members include Senior Support Manager: H. D.Facility Support: D. E.Sales Support Analyst: D. S.. Explore PacketTrap's employee directory with LeadIQ.

What industry does PacketTrap belong to?

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PacketTrap operates in the Software Development industry.

What technology does PacketTrap use?

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PacketTrap's tech stack includes LookerDatabricksVarnishOpenSSHAsanaCisco SwitchesSymantecTestRail.

What is PacketTrap's email format?

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PacketTrap's email format typically follows the pattern of First.Last@quest.com. Find more PacketTrap email formats with LeadIQ.

When was PacketTrap founded?

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PacketTrap was founded in 2007.

PacketTrap

Software DevelopmentCalifornia, United States2-10 Employees

PacketTrap is a software development division of Dell, headquartered in San Francisco, California, at 55 Hawthorne Street, 8th Floor, 94105, United States. The company develops software for managed services providers (MSPs) to manage client network environments and daily business processes, combining remote monitoring and management (RMM) with professional service automation (PSA). It markets a single, end-to-end business management solution for service providers, with integrated PSA and RMM that operate together without end-user coding or customization. PacketTrap offers the MSP Acceleration Program, providing strategic guidance and resources such as webinars, forums, and marketing materials to help MSPs move from a break-fix model to managed services. The organization belongs to the software development industry and employs 2 to 10 people; additional information is available at https://communities.quest.com.

Section iconCompany Overview

Headquarters
55 Hawthorne Street 8th Floor San Francisco, California 94105 United States
NAICS Code
5112 - Software Publishers
Founded
2007
Employees
2-10

Section iconFunding & Financials

  • $1M$10M

    PacketTrap's revenue is estimated to be in the range of $1M$10M

Section iconFunding & Financials

  • $1M$10M

    PacketTrap's revenue is estimated to be in the range of $1M$10M

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