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Insights

Leadership change OutPLEX recently appointed Tonya Coker as President and CEO, signaling a potential strategic shift and renewed focus on growth, CX, and digital transformation initiatives that could open doors for executive-level conversations and enterprise partnerships.

Fortune 500 Footprint With over 30 percent of the Fortune 500 served and a track record of handling billions of interactions, there is a strong selling point for large enterprises seeking scalable digital messaging, AI chat, and omnichannel CX solutions.

Hybrid expansion Historical expansion in the Dominican Republic and nearshore capabilities suggest opportunities to position OutPLEX for clients seeking cost-effective, time-zone aligned, and multilingual support for US and global operations.

Technology stack Leveraging AWS, Kafka, Docker, DigitalOcean, and AI-driven conversational capabilities creates a compelling case for firms prioritizing cloud-based, secure, and scalable contact center modernization with data-driven insights.

Strategic partnerships Past collaborations with AWS and Comm100 show a pattern of integrating with leading platforms, presenting avenues to target prospects evaluating integrated CX ecosystems and multi-channel automation.

Similar companies to OutPLEX

OutPLEX Tech Stack

OutPLEX uses 8 technology products and services including LinkedIn Ads, Crazy Egg, Apache Kafka, and more. Explore OutPLEX's tech stack below.

Media & News

OutPLEX's Email Address Formats

OutPLEX uses at least 2 email formats:
OutPLEX Email FormatsExamplePercentage
First.Last@outplex.comJohn.Doe@outplex.com
89%
First.Middle@outplex.comJohn.Michael@outplex.com
11%

Frequently Asked Questions

What is OutPLEX's official website and social media links?

Minus sign iconPlus sign iconOutPLEX's official website is outplex.com and has social profiles on LinkedIn.

How much revenue does OutPLEX generate?

Minus sign iconPlus sign icon As of October 2026, OutPLEX's annual revenue is estimated to be $1M - $10M.

What is OutPLEX's NAICS code?

Minus sign iconPlus sign iconOutPLEX's NAICS code is 5416 - Management, Scientific, and Technical Consulting Services.

How many employees does OutPLEX have currently?

Minus sign iconPlus sign iconAs of October 2026, OutPLEX has approximately 306 employees across 3 continents, including North America, South America and Europe. Key team members include Marketing Manager (department Head): A. L., Director Of Business Development: J. R. and Workforce Management Director: A. G. V. Explore OutPLEX's employee directory with LeadIQ.

What industry does OutPLEX belong to?

Minus sign iconPlus sign iconOutPLEX operates in the Outsourcing and Offshoring Consulting industry.

What technology does OutPLEX use?

Minus sign iconPlus sign iconOutPLEX's tech stack includes LinkedIn Ads, Crazy Egg, Apache Kafka, Amazon Web Services, Docker, Shopify, Microsoft Defender and DigitalOcean Web Hosting.

What is OutPLEX's email format?

Minus sign iconPlus sign iconOutPLEX's email format typically follows the pattern of First.Last@outplex.com. Find more OutPLEX email formats with LeadIQ.

When was OutPLEX founded?

Minus sign iconPlus sign iconOutPLEX was founded in 2001.
OutPLEX logo

OutPLEX

Outsourcing and Offshoring ConsultingFlorida, United States201-500 Employees

OutPLEX is an international provider of digital and voice customer contact management services. For more than 20 years, it has supported brands with outsourced customer service, sales, and technical support. Its portfolio includes digital messaging, automation and voice, along with conversational AI chat bot development, SMS messaging, live chat, and back-office as well as professional services. The company is minority-certified and highlights a positive team culture and employee experience. Based in Fort Lauderdale, Florida, OutPLEX serves government agencies and large companies, including over 30% of the Fortune 500. 

One notable development is a 2022 partnership with Amazon Web Services via the AWS Partner Network to expand its capabilities.

Section iconCompany Overview

Website
outplex.com
NAICS Code
5416 - Management, Scientific, and Technical Consulting Services
Founded
2001
Employees
201-500

Section iconMedia & News

Section iconFunding & Financials

  • $1M - $10M

    OutPLEX's revenue is estimated to be in the range of $1M - $10M

Company Leadership

  • Marketing Manager (department Head) at OutPLEX
    A. L.
    Marketing Manager (department Head)
    Mobile Phone
  • Director Of Business Development at OutPLEX
    J. R.
    Director Of Business Development
    Mobile Phone
  • Workforce Management Director at OutPLEX
    A. G. V.
    Workforce Management Director
    Mobile Phone
  • Director Of Quality & Training at OutPLEX
    R. C.
    Director Of Quality & Training
    Mobile Phone
  • Recruitment Manager at OutPLEX
    A. H.
    Recruitment Manager
    Mobile Phone

Employee Directory

  • Senior Operations Manager at OutPLEX
    E. B.
    Senior Operations Manager
    Mobile Phone
  • Assistant Manager Human Resources at OutPLEX
    L. R. H.
    Assistant Manager Human Resources
    Mobile Phone
  • Operations Manager at OutPLEX
    D. H.
    Operations Manager
    Mobile Phone
  • Sales Supervisor at OutPLEX
    A. K. C.
    Sales Supervisor
    Mobile Phone
  • Cloud Specialist at OutPLEX
    N. P.
    Cloud Specialist
    Mobile Phone

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