On Call Central

Software DevelopmentKentucky, United States2-10 Employees

On Call Central is a software development company that provides an automated on-call platform designed to replace traditional medical call centers. The service creates end-to-end documentation of patient-provider phone interactions, including permanent audio recordings of all calls, and processes millions of calls annually for healthcare organizations of varying sizes, at a lower cost than live centers. The platform emphasizes automation, immediate call handling, provider notifications, and ongoing follow-up to ensure urgent messages are delivered.
Based in Kentucky, the company serves the healthcare sector and positions itself as a cloud-based solution with mobile apps, transcription capabilities, and streamlined call schedule management. The offering includes features that protect provider privacy by using the practice's caller ID, maintain permanent call records, and provide flat-rate pricing with flexible terms. A recent development noted is the acquisition of Professional Voice Messaging, Inc., reflecting expansion within its on-call communications capabilities.

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