Odigo
Software DevelopmentÎle-de-France, France501-1000 Employees
Odigo is a software development company headquartered in Boulogne-Billancourt, Île-de-France, France, with a workforce of 501 to 1,000 employees. The company offers a CCaaS platform for omnichannel customer experience, consolidating voice, email, chat and social channels within a single cloud system to provide a unified view of customer interactions. Odigo leverages artificial intelligence to automate routine requests and improve agent productivity, aiming to reduce handling times and increase first contact resolution. The platform is hosted on a sovereign cloud and complies with GDPR, with ISO 27001 certification, addressing security and regulatory requirements for customers. With more than 40 years of experience and over 350 client organizations, Odigo handles billions of interactions annually.
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