Strategic AI focus North Highland is positioning itself to be at the forefront of AI and emerging ways of working under new leadership, signaling a potential to upsell AI-enabled transformation, change management, and technology-enabled process optimization services.

Global expansion The opening of multiple offices in Ecuador and the appointment of a global CEO indicate a push for global delivery capabilities and regional talent pools, suggesting opportunities for scalable outsourcing, nearshore delivery, and cross-border program management services.

Workforce and change Recent hire of a senior MD focused on workforce and change strategy highlights a continued emphasis on people-centric transformation, offering cross-sell opportunities in change readiness, organizational design, and workforce analytics.

Strategic partnerships Partnership with ORO Labs to advance agentic procurement orchestration points to a collaboration-driven approach and opens avenues for selling procurement transformation, supplier enablement, and digital sourcing optimization.

Executive leadership New global CEO with priorities around deepening client relationships and culture, creating a prime opening for executive-level account expansion, multi-year transformation programs, and higher-value advisory engagements.