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MCI Employee Directory

Outsourcing and Offshoring ConsultingIowa, United States1001-5000 Employees

MCI is a global provider of tech-enabled business services focused on outsourcing contact center operations for brands worldwide. It emphasizes digital transformation and operational efficiency, delivering scalable, agile solutions tailored to client needs to optimize performance and reduce costs. Through organic growth and acquisitions, MCI has built a diversified mix of offerings that spans managing contact centers, business process outsourcing, omnichannel customer experience deployment, IT services, software and app development, customer experience management, inside sales, and collections and accounts receivable management.

The company serves a broad client base in North America, supported by a network of brands such as Gravis Marketing, OnBrand24, Valor Intelligent Processing, and Market Force. Based in Iowa City, Iowa, United States, MCI operates in the outsourcing and offshoring consulting sector and combines global scale with close-knit, agile teams to deliver end-to-end BPO services and CX solutions.

Find MCI employees' phone numbers or email addresses

MCI Global Highlights

Location
Employees

North America
434

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  • United States Of America
    376
  • Canada
    53
  • Mexico
    2
  • Guatemala
    1
  • Costa Rica
    1
  • Haiti
    1

Asia
47

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  • Philippines
    13
  • Singapore
    12
  • Iran
    11
  • India
    5
  • Malaysia
    2
  • Indonesia
    2
  • Viet Nam
    1
  • China
    1

Africa
43

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  • South Africa
    37
  • Morocco
    2
  • Algeria
    1
  • Côte D'ivoire
    1
  • Botswana
    1
  • Senegal
    1

Europe
13

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  • France
    10
  • Ireland
    1
  • Netherlands
    1
  • Greece
    1

Oceania
1

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  • Australia
    1

South America
1

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  • Argentina
    1

MCI's Leadership

  • Vice President Human Resources at MCI
    K. M.
    Vice President Human Resources
  • Senior Manager – Global Leadership Recruitment & Talent Acquisition (south Africa) at MCI
    V. A. N.
    Senior Manager – Global Leadership Recruitment & Talent Acquisition (south Africa)
  • Senior Human Resources Manager at MCI
    K. A.
    Senior Human Resources Manager
  • Financial Reporting Manager at MCI
    N. R. A. S.
    Financial Reporting Manager
  • Global Talent Systems Manager at MCI
    R. N.
    Global Talent Systems Manager
  • Operations Manager at MCI
    D. W.
    Operations Manager
  • Workforce Manager at MCI
    J. S.
    Workforce Manager
  • Team Lead at MCI
    S. S. V.
    Team Lead

MCI Employee Metrics

100%
50%
0%
2026
2025
  • Customer Success
  • Operations
  • Sales
  • Support
  • Banking
  • Other
  • Human Resources
  • Analytics
  • Recruiting
  • Program & Project Management
  • Accounting

Contact profiles from MCI

Name
Title
Contact
Location
Last Update
  • Vice President Human Resources at MCI
    K. M.
    Vice President Human Resources
    Sep 23, 2026
  • Senior Manager – Global Leadership Recruitment & Talent Acquisition (south Africa) at MCI
    V. A. N.
    Senior Manager – Global Leadership Recruitment & Talent Acquisition (south Africa)
    South Africa, Western Cape
    Sep 15, 2026
  • Senior Human Resources Manager at MCI
    K. A.
    Senior Human Resources Manager
    South Africa, Western Cape
    Oct 15, 2026
  • Financial Reporting Manager at MCI
    N. R. A. S.
    Financial Reporting Manager
    South Africa
    Sep 08, 2026
  • Global Talent Systems Manager at MCI
    R. N.
    Global Talent Systems Manager
    South Africa, Western Cape
    Sep 15, 2026
  • Operations Manager at MCI
    D. W.
    Operations Manager
    Sep 05, 2026
  • Workforce Manager at MCI
    J. S.
    Workforce Manager
    Sep 18, 2026
  • Team Lead at MCI
    S. S. V.
    Team Lead
    Canada, Nova Scotia
    Sep 30, 2026
  • Senior Specialist In Market Research at MCI
    M. T.
    Senior Specialist In Market Research
    Iran
    May 29, 2026
  • Lead Programmer And Analyst at MCI
    J. R.
    Lead Programmer And Analyst
    Oct 16, 2024

Frequently Asked Questions

What is MCI known for?

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MCI was founded in 2002 and operates in the Outsourcing and Offshoring Consulting industry. Explore MCI's company overview page for more information.

What is MCI's most common email format?

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MCI employees' email format typically follows the pattern of First.Last@mci.world. Trying to find reliable and up-to-date employee contact data? Find more MCI email formats with LeadIQ.

How many employees does MCI have currently?

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MCI has approximately 2.3K employees as of October 2026. These team members are located across 6 continents, including North America, Asia and Africa.

Who are MCI's key employees and leadership?

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As of October 2026, MCI's key employees include:

  • Vice President Human Resources: K. M.
  • Senior Manager – Global Leadership Recruitment & Talent Acquisition (south Africa): V. A. N.
  • Senior Human Resources Manager: K. A.
  • Financial Reporting Manager: N. R. A. S.
  • Global Talent Systems Manager: R. N.

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