CRM specialization Target Koncero as a Salesforce-focused firm serving small and medium businesses, highlighting opportunities for Salesforce migrations, implementations, and ongoing optimization across Sales, Service, and nonprofit use cases.

Boutique scale Leverage their small team and agile setup to position quick-win CRM projects, ongoing support retainer opportunities, and personalized services that compete with larger integrators on responsiveness and cost.

Notable clients Identify potential reference talks with current or past clients (telecom, finance, media, healthcare) to map cross-industry use cases and tailor industry-specific Salesforce solutions and case studies.

Technical breadth Emphasize capabilities in Visualforce, Apex, PHP/MySQL, JavaScript, and Heroku to propose integrations, custom apps, and data migrations that complement Salesforce deployments and extend platform reach.

Growth signals Discuss scalable engagement models from project-based to managed services and explore expansion into additional Salesforce clouds, integrations, and analytics to grow average deal size and customer lifetime value.