KANA Employee Directory

Q: What is KANA known for?

KANA was founded in 1996. KANA operates in the Software Development industry.

Q: How many employees does KANA have currently?

KANA has approximately 501 employees.

Software DevelopmentCalifornia, United States501-1000 Employees

KANA understands the value of great Customer Service experiences. We provide on-premises and cloud 
solutions for large enterprises and mid-market organizations, and by unifying and maintaining context 
for customer journeys across agent, Web, social and mobile experiences, KANA solutions have reduced 
handling time, increased resolution rates and improved net promoter scores (NPS) at more than 900 
enterprises – including many of the Fortune 500 and more than 250 government agencies. At KANA, we 
help create differentiated and personalized customer experiences that count.

KANA is based in Silicon Valley, California and has offices worldwide. For more information visit
www.kana.com, phone +1 800-737-8738, and follow KANA on Twitter @KANAsoftware.

Find KANA employees' phone numbers or email addresses

KANA Global Highlights

North America
130

United States Of America
125
Canada
4
Mexico
1

Asia
56

India
13
Indonesia
12
China
11
Pakistan
6
Turkey
3
Viet Nam
2
Bangladesh
2
Russian Federation
1
Kuwait
1
Iran
1
Philippines
1
Malaysia
1
Afghanistan
1
Israel
1

Europe
40

United Kingdom Of Great Britain And Northern Ireland
35
Poland
1
Croatia
1
Azerbaijan
1
Belgium
1
Serbia
1

Africa
5

Niger
1
Angola
1
Senegal
1
Ethiopia
1
Egypt
1

Oceania
1

Australia
1

KANA's Leadership

J. L.
Chief Executive Officer
Mobile Phone
Email
M. R.
Chief Operating Officer
Mobile Phone
Email
J. K.
Vice President Global Customer Care And Sustaining Engineering
Mobile Phone
Email
S. B.
Vp Customer Liaison
Mobile Phone
Email
J. M.
VP Global Development
Mobile Phone
Email
S. G.
Owner
Mobile Phone
Email
A. T.
Owner
Mobile Phone
Email
R. K. B.
Business Owner
Mobile Phone
Email

KANA Employee Metrics

100%

50%

0%

2025

2024

Engineering
Consultant
Sales
Education
Program & Project Management
Other
Administrative
Operations
Accounting

Contact profiles from KANA

Name

Title

Contact Info

Location

Last Update

N. M. K.
Director
Mobile Phone
Email
CanadaQuebec
Apr 26, 2025
T. B.
Director Of Sales Operations
Mobile Phone
Email
United StatesConnecticut
Oct 21, 2024
T. H.
Regional Sales Director - Northeast
Mobile Phone
Email
United StatesConnecticut
Jul 09, 2024
R. M.
Director Of It
Mobile Phone
Email
United StatesKansas
Nov 20, 2025
J. D.
Senior Director, Advanced Technology
Mobile Phone
Email
United StatesNew Hampshire
Nov 20, 2025
M. R.
Senior Project Manager
Mobile Phone
Email
United StatesKansas
Oct 26, 2025
A. M.
Key National Account Manager
Mobile Phone
Email
United StatesMassachusetts
Oct 20, 2025
P. T.
Senior Technical Lead
Mobile Phone
Email
United KingdomScotland
Nov 20, 2025
M. D.
Service Delivery Manager
Mobile Phone
Email
United KingdomScotland
Oct 23, 2025
L. T.
Development Operations Manager
Mobile Phone
Email
Indonesia
Nov 10, 2025

Frequently Asked Questions

What is KANA known for?

KANA was founded in 1996 operates in the Software Development industry. The company's main headquarters is located in 2550 Walsh Avenue, Suite 120; you can contact the main corporate office by phone at

+1-650-614-****

. Explore KANA's company overview page for more information.

What is KANA's most common email format?

KANA employees' email format typically follows the pattern of . Trying to find reliable and up-to-date employee contact data? Find more KANA email formats with LeadIQ.

How many employees does KANA have currently?

KANA has approximately 501 employees as of December 2025. These team members are located across 5 continents, including North AmericaAsiaEurope.

Who are KANA's key employees and leadership?

As of December 2025, KANA's key employees include:

Chief Executive Officer: J. L.
Chief Operating Officer: M. R.
Vice President Global Customer Care And Sustaining Engineering: J. K.
Vp Customer Liaison: S. B.
VP Global Development: J. M.

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