iResponze
HospitalitySouth Carolina, United States51-200 Employees
iResponze is a mid-sized company in the hospitality sector, based in Greenville, South Carolina. It provides tailored digital marketing services for hotels and resorts with the aim of strengthening online presence and supporting revenue growth. The firm focuses on responding to guest reviews and surveys, posting to social media, and replying to direct messages, all within 24 to 48 hours and in a voice that aligns with each property's brand standards. Its customers are hotels and resorts looking to improve online reputation management and guest engagement across third-party review sites and social channels. The business emphasizes a practitioner-led approach developed by hoteliers for hoteliers, positioning itself within the hospitality industry as a provider of inbound guest communications and social media support. In 2018, iResponze launched a Social Media Management service to engage online communities of hotels and restaurants.