Regional Scale Transformation INACAP’s multi-region campus network presents an opportunity for a unified, data-driven digital transformation across admissions, student success, and alumni engagement. Propose a centralized CRM and student lifecycle management using their existing Salesforce and cloud tools, integrated with LMS and campus systems to improve enrollment, retention, and cross-campus experiences.

Lifelong Learning Growth The institution’s focus on lifelong learning and professional diplomas opens a path for strategic B2B growth through customized corporate training partnerships, online micro-credentials, and industry-aligned curricula delivered via their platforms, expanding revenue and reach with flexible delivery.

Cloud and Security With a modern tech stack including cloud and security tools, there is an opportunity to offer security posture assessments, cloud governance, identity and access management, single sign-on, data protection, and managed cloud services to enhance reliability, compliance, and campus operations.

CRM and Analytics Building on existing Salesforce usage, there is potential to deepen CRM across recruitment, financial aid, academics, and alumni relations, and to integrate with LMS and SIS for advanced analytics, personalized marketing, and performance dashboards that boost enrollment and fundraising.

Strategic Partnerships As the largest higher education institution in Chile with broad regional reach, INACAP is well positioned for public-private partnerships, research collaborations, and regional expansion with government programs and industry consortia to accelerate workforce development and program diversification.