Huntswood Employee Directory
Financial ServicesEngland, United Kingdom1001-5000 Employees
Huntswood is a Reading, England-based professional services firm serving the financial services sector. It provides resourcing, outsourcing, and advisory support across complaints handling, customer service, remediation, and resilience, combining people, processes, and knowledge to support client outcomes. With more than 25 years in operation, it emphasizes a collaborative delivery model aimed at placing the right people in the right roles at the right time, including its associates and leadership, and adapting to evolving regulatory and market conditions. Its client base comprises regulated organisations seeking improvements in complaints handling, customer service, remediation, and resilience, with a focus on regulated financial services. The firm stresses flexible delivery that aligns staffing and advisory input with client timing and needs, helping organizations resolve complaints efficiently while maintaining compliance. In May 2026, Huntswood CTC Limited launched Complaints360, a product designed to accelerate and improve fairness in complaint resolution for regulated entities.
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