HGEM Employee Directory
Technology, Information and InternetEngland, United Kingdom51-200 Employees
HGEM collaborates with hospitality businesses to measure and improve guests' experiences, offering mystery guest assessments, customizable feedback sites, and online reputation tracking. It consolidates these inputs into its Guest Experience Management platform, The Hub, enabling teams across operations and marketing to draw actionable insights that support customer loyalty, market reach, and revenue growth. Based in Bath, England, HGEM serves an international client base across various hospitality sectors. HGEM's international reach includes more than 10,000 venues, among them brands such as wagamama, Brewdog, Peach Pubs, Pret a Manger and Pizza Express. Its mission is to empower hospitality companies with data-led insights into operational efficiency and guest perceptions in a competitive market. A notable recent development is the 2021 launch of Review Management for PizzaExpress, reflecting an expansion of its service offerings.
1-888-653-2347 
support@leadiq.com 
