What departments does Help Scout have?

Help Scout has employees across 15 departments including Finance, Operations, Arts & Design, Marketing, Human Resources.

What is the largest department at Help Scout?

The largest department at Help Scout is Engineering with 10 employees.

Where are Help Scout employees located globally?

Help Scout has employees across 7 continents and 38 countries including Nigeria, Egypt, Morocco, Kenya, South Africa.

How has Help Scout's team size changed over time?

Help Scout's team has decreased from approximately 227 to 134 employees based on available data.

Help Scout Employee Directory

Q: Who are Help Scout's key employees and leadership?

Help Scout's key employees include: Executive Assistant To The Cfo: L. R., Chief Revenue Officer: A. K., Chief Operating Officer: S. F., Chief Marketing Officer: F. N., Chief Marketing Officer: F. N..

Technology, Information and InternetMassachusetts, United States201-500 Employees

Help Scout provides a customer support platform intended for businesses to manage service across multiple channels. The product emphasizes efficiency and scale, combining reporting, a knowledge base, and broad integrations to support agents as they engage customers. The company is based in Boston, Massachusetts, and serves a global customer base of more than 12,000 organizations across over 140 countries, including Buffer, GrubHub, AngelList, and Timbuk2.

In the Technology, Information and Internet industry, Help Scout positions itself as a scalable solution for customer service teams that seek to balance straightforward customer experiences with robust internal tools. A notable recent development is a strategic partnership with TD SYNNEX announced in 2024, expanding the distribution and reach of its platform.

Help Scout Global Highlights

North America
208

United States Of America
195
Canada
13

Asia
51

India
24
Pakistan
6
Bangladesh
5
Sri Lanka
4
Philippines
4
Malaysia
2
Thailand
1
United Arab Emirates
1
Saudi Arabia
1
Russian Federation
1
Indonesia
1
Singapore
1

Europe
36

United Kingdom Of Great Britain And Northern Ireland
8
Poland
5
Spain
4
Italy
3
Ukraine
2
Netherlands
2
Germany
2
Azerbaijan
2
Norway
1
Ireland
1
Austria
1
Albania
1
Portugal
1
Belgium
1
Denmark
1
Serbia
1

Africa
7

Nigeria
2
Morocco
2
Egypt
1
Kenya
1
South Africa
1

South America
5

Brazil
5

Oceania
2

Australia
2

Help Scout's Leadership

A. K.
Chief Revenue Officer
Mobile Phone
Email
S. F.
Chief Operating Officer
Mobile Phone
Email
F. N.
Chief Marketing Officer
Mobile Phone
Email
F. N.
Chief Marketing Officer
Mobile Phone
Email
F. N.
Chief Marketing Officer
Mobile Phone
Email
L. L.
Chief People Officer
Mobile Phone
Email
L. K.
Vp Of People
Mobile Phone
Email
J. S.
Vp Of Engineering
Mobile Phone
Email

Help Scout Employee Metrics

100%

50%

0%

2026

2025

Engineering
Support
Analytics
Marketing
Operations
Other
Arts & Design
Product Management
Sales
Information Technology

Contact profiles from Help Scout

Name

Title

Contact Info

Location

Last Update

L. K.
Vp Of People
Mobile Phone
Email
United StatesMississippi
Jun 08, 2026
J. S.
Vp Of Engineering
Mobile Phone
Email
United StatesGeorgia
Apr 16, 2026
J. G. R.
Vice President, Finance And Controller
Mobile Phone
Email
United StatesFlorida
Dec 01, 2025
A. P.
Vp Of Customers
Mobile Phone
Email
United StatesMassachusetts
May 12, 2026
S. D.
Vice President And Team Leader - Pharmaceutical Partnerships
Mobile Phone
Email
UNITED STATES
Mar 08, 2023
S. D.
Vice President And Team Leader - Pharmaceutical Partnerships
Mobile Phone
Email
UNITED STATES
Oct 28, 2024
T. T.
Vice President Engineering Services
Mobile Phone
Email
UNITED STATES
Mar 08, 2023
N. R.
Director Of Partnerships
Mobile Phone
Email
United StatesSouth Carolina
Apr 15, 2026
D. M.
Director Of Sales
Mobile Phone
Email
United StatesMassachusetts
May 12, 2026
J. M.
Director Of Total Rewards And People Data
Mobile Phone
Email
United StatesPennsylvania
Sep 10, 2024

Frequently Asked Questions

What is Help Scout known for?

Help Scout was founded in 2011 operates in the Technology, Information and Internet industry. The company's main headquarters is located in Boston, Massachusetts 02108 United States; you can contact the main corporate office by phone at

+1-855-435-****

. Explore Help Scout's company overview page for more information.

What is Help Scout's most common email format?

Help Scout employees' email format typically follows the pattern of . Trying to find reliable and up-to-date employee contact data? Find more Help Scout email formats with LeadIQ.

How many employees does Help Scout have currently?

Help Scout has approximately 292 employees as of May 2026. These team members are located across 6 continents, including North AmericaAsiaEurope.

Who are Help Scout's key employees and leadership?

As of May 2026, Help Scout's key employees include:

Chief Revenue Officer: A. K.
Chief Operating Officer: S. F.
Chief Marketing Officer: F. N.
Chief Marketing Officer: F. N.
Chief Marketing Officer: F. N.

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Help Scout Employee Directory

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