Haptik Employee Directory
Software DevelopmentNew York, United States201-500 Employees
Haptik, a mid-sized software development company based in New York, provides AI-powered customer experience solutions through two product lines, Contakt and Interakt. These platforms are designed to help both enterprises and small-to-medium businesses address key customer-service challenges and support end-to-end experiences. Since 2013, the company has supported more than 500 enterprises by processing over 10 billion conversations and more than 10 million transactions across more than 10 channels and 135 languages. It is recognized as a category leader by multiple industry analysts and platforms, and counts Jio, Paytm, Adani, Paisabazaar, Puma and Whirlpool among its prominent clients. In 2025, Haptik launched enterprise-grade WhatsApp AI agents for small and medium businesses, reflecting its focus on expanding AI-powered customer engagement.