Insights

Enterprise Footprint Haptik serves 500+ enterprises including Jio, Paytm, Adani, Paisabazaar, Puma and Whirlpool with Contakt for enterprises and Interakt for SMBs, enabling cross-sell opportunities across industries and geographies by expanding module adoption within existing accounts.

WhatsApp SMB Growth Recent launch of enterprise-grade WhatsApp AI agents for SMBs creates a frontline entry point for mid-market clients seeking automation on WhatsApp, enabling upsell from Interakt and expansion into adjacent channels.

Integration Backbone News of a middleware layer to connect WhatsApp conversations to back-ends such as inventory, CRMs and payment gateways positions Haptik as an integration backbone for end-to-end CX, opening services-led opportunities around integrations and custom deployments.

Global Partnerships Strategic UAE partnerships with Jumbo Group and Agentic AI demonstrate an active global expansion plan, creating channel-based selling motions and regional co-development opportunities in the Middle East.

Market Leadership Haptik handles tens of billions of conversations across 10+ channels in 135 languages, with awards and category-leader recognition, providing a strong differentiator for large enterprises seeking scalable, multilingual AI-powered CX and rapid ROI.

Haptik Tech Stack

Haptik uses 8 technology products and services including Prometheus, Amazon RDS, PostgreSQL, and more. Explore Haptik's tech stack below.

  • Prometheus
    Data Management
  • Amazon RDS
    Database
  • PostgreSQL
    Database
  • SonarQube
    Development
  • Font Awesome
    Font Scripts
  • Interakt
    Marketing Automation
  • LinkedIn
    Online Community Software
  • Cocoa Touch
    UI Frameworks

Media & News

Haptik's Email Address Formats

Haptik uses at least 2 format(s):
Haptik Email FormatsExamplePercentage
First.Last@haptik.aiJohn.Doe@haptik.ai
83%
First@haptik.aiJohn@haptik.ai
16%
FirstLast@haptik.aiJohnDoe@haptik.ai
1%
First@haptik.coJohn@haptik.co
95%
Last@haptik.coDoe@haptik.co
5%

Frequently Asked Questions

Where is Haptik's headquarters located?

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Haptik's main headquarters is located at New York, New York 10010 United States. The company has employees across 4 continents, including AsiaNorth AmericaEurope.

What is Haptik's official website and social media links?

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Haptik's official website is haptik.ai and has social profiles on LinkedInCrunchbase.

What is Haptik's NAICS code?

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Haptik's NAICS code is 5112 - Software Publishers.

How many employees does Haptik have currently?

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As of May 2026, Haptik has approximately 304 employees across 4 continents, including AsiaNorth AmericaEurope. Key team members include Ceo: A. J.Chief Financial Officer: R. M.Chief Technology Officer: S. S.. Explore Haptik's employee directory with LeadIQ.

What industry does Haptik belong to?

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Haptik operates in the Software Development industry.

What technology does Haptik use?

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Haptik's tech stack includes PrometheusAmazon RDSPostgreSQLSonarQubeFont AwesomeInteraktLinkedInCocoa Touch.

What is Haptik's email format?

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Haptik's email format typically follows the pattern of First.Last@haptik.ai. Find more Haptik email formats with LeadIQ.

How much funding has Haptik raised to date?

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As of May 2026, Haptik has raised $11M in funding. The last funding round occurred on Apr 05, 2016 for $11M.

When was Haptik founded?

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Haptik was founded in 2013.

Haptik

Software DevelopmentNew York, United States201-500 Employees

Haptik, a mid-sized software development company based in New York, provides AI-powered customer experience solutions through two product lines, Contakt and Interakt. These platforms are designed to help both enterprises and small-to-medium businesses address key customer-service challenges and support end-to-end experiences. Since 2013, the company has supported more than 500 enterprises by processing over 10 billion conversations and more than 10 million transactions across more than 10 channels and 135 languages. It is recognized as a category leader by multiple industry analysts and platforms, and counts Jio, Paytm, Adani, Paisabazaar, Puma and Whirlpool among its prominent clients. In 2025, Haptik launched enterprise-grade WhatsApp AI agents for small and medium businesses, reflecting its focus on expanding AI-powered customer engagement.

Section iconCompany Overview

Headquarters
New York, New York 10010 United States
Website
haptik.ai
NAICS Code
5112 - Software Publishers
Founded
2013
Employees
201-500

Section iconFunding & Financials

  • $11M

    Haptik has raised a total of $11M of funding over 2 rounds. Their latest funding round was raised on Apr 05, 2016 in the amount of $11M.

  • $25M$50M

    Haptik's revenue is estimated to be in the range of $25M$50M

Section iconFunding & Financials

  • $11M

    Haptik has raised a total of $11M of funding over 2 rounds. Their latest funding round was raised on Apr 05, 2016 in the amount of $11M.

  • $25M$50M

    Haptik's revenue is estimated to be in the range of $25M$50M

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