Granicus UK
Software DevelopmentEngland, United Kingdom11-50 Employees
Firmstep is a software development firm based in London, England. It serves public sector organisations in the UK and Ireland by offering tools that aim to streamline citizen interactions and automate service requests. Its GovService product is described as simplifying customer interactions and automating service requests, while GovDelivery supports public sector engagement with audiences and helps grow their subscriber base. The company operates within the government technology space, positioning its offerings to support digital service delivery for government bodies. The information notes that Granicus serves more than 400 public sector organisations in the UK and Ireland, reflecting activity in this sector, and in early 2024 Granicus announced the acquisition of SmartGov Civil Company, illustrating ongoing consolidation in gov tech.